Our client is seeking a highly skilled Senior Manager – Operational Risk Oversight to provide independent challenge and oversight of operational risk across the organisation. This full-time permanent role can be based in Guernsey or Jersey. The successful candidate will play a critical part in ensuring that operational risk frameworks, policies, and controls are robust, effective, and aligned with regulatory expectations and business objectives. As a senior risk specialist, you will champion best practices in operational risk management, support a strong risk culture, and act as a trusted advisor to senior leaders. This position requires ensuring the business remains resilient, compliant, and well-prepared for emerging risks in a dynamic regulatory environment. The role involves close collaboration with various business units and the ability to manage and influence a wide range of stakeholders. You will also contribute significantly to enhancing operational risk policies and practices, making certain they align with industry best practices.
Job Duties:
- Provide independent oversight and challenge to operational risk activities across all business units.
- Ensure compliance with the Operational Risk Framework and relevant regulatory standards.
- Review and challenge risk assessments, control effectiveness, and mitigation plans.
- Monitor key risk indicators (KRIs) and identify emerging risks.
- Contribute to the enhancement of operational risk policies, standards, and methodologies.
- Produce high-quality risk reports for executive committees and risk committees.
- Escalate significant risk issues, control weaknesses, and incidents promptly.
- Oversee root cause analysis for major operational risk events and ensure lessons learned are fully embedded.
- Lead by example and champion the organisation’s values and behaviours.
- Support good customer outcomes and ensure excellent service is delivered across the business.
- Embrace and advocate for continuous improvement.
- Maintain ownership of personal development and support capability-building within the risk function.
- Adhere to risk and compliance policies at all times and complete mandatory training annually.
- Maintain strict customer confidentiality and uphold data integrity in line with internal policies.
Job Requirements:
- Degree in Risk Management, Finance, or a related discipline.
- Excellent analytical and problem-solving skills.
- Strong stakeholder management and influencing skills.
- Proficiency with risk systems, reporting tools, and data analytics.
- Demonstrated strategic risk thinking capabilities.
- Ability to provide independent and constructive challenge.
- Strong understanding of regulatory environments.
- Clear, confident communication and the ability to engage senior leaders.
- Experience driving continuous improvement within a risk or control function.
- Additional professional risk qualifications or certifications are desirable.
- Experience within financial services or regulated environments is an advantage.
What You’ll Love:
You will appreciate working with a forward-thinking organisation that prioritises operational risk management and values the contributions of its team members. The role offers an opportunity to be at the forefront of risk oversight, drive continuous improvement, and engage with senior leaders to shape a robust risk culture. The supportive environment promotes personal and professional development, making it an exciting and rewarding position for individuals attracted to operational risk oversight.
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