Claims Handler

Our client is a leading insurance provider in the Channel Islands, committed to delivering exceptional customer service and efficient claims handling. They pride themselves on providing a local, personal approach to every client interaction. The Claims Handler will be responsible for managing a portfolio of claims, providing expert advice, and ensuring each case is handled efficiently in line with company policies. This role offers the chance to work closely with customers, underwriters, and external service providers to deliver excellent outcomes. The position aims to support the achievement of the team's goals through effective claims management. The ideal candidate will be passionate about providing fair, timely, and high-quality claims experiences to customers. This is a full-time role with opportunities for professional development and career growth.

Job Duties:

• Handling claims in accordance with company policies and compliance standards.
• Delivering a high-quality customer service and expert claims advice.
• Building and maintaining effective relationships with customers, colleagues, and external partners.
• Managing a caseload across varied lines of business.
• Supporting continuous improvement by suggesting enhancements to processes and systems.
• Assisting colleagues through knowledge sharing and on-the-job training.
• Contributing to team projects and ad hoc initiatives as required.

Job Requirements:

• GCSEs (or equivalent) in Maths and English.
• Excellent interpersonal and communication skills.
• Strong attention to detail and an analytical mindset.
• Experience working in a busy, customer-focused environment.
• Ability to manage workloads effectively and meet deadlines.

What You’ll Love:

Our client values their employees and strives to create a positive and supportive work environment. They offer full training and support for professional development and qualifications, fostering a collaborative team culture that values personal growth and initiative. Joining this team provides the opportunity to work in a trusted local business that serves the Channel Islands community, making a meaningful impact while advancing your career in the insurance industry.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here