Our client is seeking a talented Senior Administrator to join their People and Culture team for a 12-month fixed-term contract. This role is crucial for providing high-level administrative support throughout the entire employee lifecycle. The ideal candidate will excel in a busy, diverse environment and play a key role in facilitating a smooth operational flow within the People and Culture department. Working closely with various stakeholders across multiple jurisdictions, this position offers the opportunity to make a significant impact on the employee experience. Based in Guernsey or Jersey, the successful individual will demonstrate a strong commitment to excellence while helping to realise the strategic objectives of the People and Culture function.
Job Duties:
- Deliver comprehensive administrative support across the employee lifecycle, including drafting and preparing essential correspondence and documentation for employees, such as contracts, onboarding materials, and related letters.
- Ensure the maintenance of accurate employee records on the HR system (HiBob), focusing on data integrity, proper document storage, and adherence to internal compliance processes.
- Oversee and manage inquiries received through the central People & Culture inbox, responding effectively and escalating queries as required to ensure prompt resolution.
- Generate regular and ad-hoc reports from the People & Culture system, assisting the team with data analysis, audit needs, and insights into workforce trends.
- Support the evaluation and continuous enhancement of global People & Culture policies, processes, and best practices.
- Develop, maintain, and update procedural documentation and templates to ensure consistency in People operations.
- Provide logistical and administrative support for People initiatives, including training sessions, wellbeing activities, CSR events, and internal engagement initiatives.
- Assist in planning and delivering projects associated with the People Strategy and other key initiatives as required.
- Proactively coordinate and support ad-hoc People & Culture projects, ensuring actions are tracked and deadlines are achieved.
- Perform any additional duties relevant to the role, aligned with the evolving needs of the People and Culture function.
Job Requirements:
- Significant experience in an HR administration role, demonstrating a proactive approach and resourcefulness.
- Ability to embrace and leverage technology to streamline processes and enhance efficiency.
- Knowledge of local employment legislation and compliance standards.
- Exemplary professionalism, confidentiality, and discretion at all times.
- Strong problem-solving abilities coupled with effective listening skills.
- Excellent verbal and written communication across various platforms.
- Proficient in Microsoft applications with a keen attention to detail.
- Strong multitasking skills with the flexibility to adapt to changing demands.
- Exceptional organisational and planning skills.
- A proven ability to build strong working relationships internally and externally.
What You’ll Love:
Our client provides a dynamic and engaging workplace where your expertise will contribute to meaningful employee experiences. In this role, you'll be part of a team that prioritises excellence and fosters a culture of collaboration and support. You will have the opportunity to shape the operational strategies of the People and Culture department while developing your own professional skills. This is an excellent chance to join a reputable organisation committed to innovation, excellence, and the wellbeing of its employees.
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