Our client is seeking a Manager, Asset Services to lead a high-performing operational team, focusing on excellence in service delivery, risk management, and strategic execution. This position requires a strong leader with a proven track record in managing and developing teams while fostering a culture of accountability and delivering results in a dynamic financial services environment. The successful candidate will be a key contributor to Wealth Management Europe (WME) Operations, ensuring alignment with the organisation's values and strategic goals, while maintaining operational integrity and regulatory compliance. This role is critical to the success of WME Operations, as it ensures effective management of operational risk, drives process improvements, and upholds the organisation’s reputation for excellence. The Manager will be a role model for leadership, embodying the values of the organisation and inspiring the team to achieve exceptional results. This is a full-time position, offering the opportunity to make a significant impact within the organisation.
Job Duties:
- Manage a team of professionals, providing coaching, performance management, and guidance to drive individual and collective success.
- Address underperformance proactively and foster a culture of continuous improvement.
- Promote team engagement, collaboration, and a positive working environment aligned with the organisation's values.
- Ensure adherence to operational procedures, regulatory requirements, and SLAs, maintaining high standards of accuracy and timeliness.
- Review and sign off on departmental procedures, ensuring compliance with audit and regulatory standards.
- Proactively identify and escalate risks, supporting resolution and mitigation strategies.
- Set a clear direction for the team, aligning operational goals with WME and strategic objectives.
- Drive simplification, innovation, and process improvements, collaborating with stakeholders to implement change initiatives.
- Embed a strong risk and control culture, ensuring team members understand and adhere to policy frameworks.
- Champion a culture of speaking up, encouraging colleagues to raise concerns for the greater good of the organisation.
Job Requirements:
- Proven leadership experience with a strong track record in managing and developing teams, including coaching, performance management, and addressing underperformance.
- Financial services expertise with a deep understanding of the sector and operational processes.
- Strategic thinker with the ability to develop and implement strategic initiatives, drive process improvements, and make informed decisions.
- Expertise in operational risk management and regulatory compliance.
- Exceptional communication skills, with the ability to adapt style and message for diverse stakeholders.
- Experience leading teams through change, demonstrating adaptability and resilience.
- Advanced IT skills and analytical capabilities to drive data-driven decision-making.
- Commitment to fostering a positive, inclusive, and client-focused culture.
What You'll Love:
This role offers the chance to play a key part in maintaining and enhancing the jurisdiction’s reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development.
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