Senior Relationship Manager, Business & Commercial Banking

This role involves managing an allocated portfolio of corporate clients within the Business and Commercial Banking segment. The Senior Relationship Manager will actively seek new business opportunities through cross-sales and other distribution initiatives while ensuring that clients receive a high standard of service. The position is full-time and requires a commitment to achieving defined revenue targets while providing necessary guidance to the team. Candidates should be prepared to engage collaboratively with internal stakeholders to deliver effective and pragmatic solutions. The role also demands compliance with customer service and experience standards, ensuring client issues are resolved efficiently and that their requirements are met timely. Candidates will need to understand the offshore financial environment and possess relevant experience in business and commercial banking.

Job Duties:

• Manage an allocated portfolio of corporate clients within the Business and Commercial Banking segment.
• Seek new business opportunities through cross-sales and distribution initiatives.
• Ensure a high standard of service for clients while achieving defined revenue targets.
• Act as a senior escalation point for sales matters, ensuring smooth day-to-day operations.
• Contribute to the formulation of the Business and Commercial Banking business and distribution strategy.
• Foster collaborative relationships with internal stakeholders to deliver effective solutions.
• Enhance profitability by identifying and sourcing new business opportunities for proactive cross-selling of products and services.
• Own customer issues, keeping clients informed and ensuring timely processing of transactions.

Job Requirements:

• Minimum qualification: Diploma in Banking or Diploma in Finance and Accounting.
• 5 to 7 years of experience in Business and Commercial Banking or Corporate Banking.
• Experience in the financial services sector is essential.
• Understanding of the offshore financial environment, with desirable experience in offshore product sales.
• Experience in dealing with corporate clients within financial services.

What You’ll Love:

​​​​​​​This role offers the chance to play a key part in enhancing the organisation's reputation and supporting growth in Africa. You will work in a collaborative environment with opportunities to develop your skills in client servicing and relationship management. The organisation values professional growth and offers ample opportunities for training and career development.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here