This role entails providing support to Client Relationship Executives in managing a portfolio of Life and Disability clients and ensuring the consistent delivery of exceptional client service. The successful candidate will collaborate closely with the corporate services team across multiple jurisdictions and key partners and stakeholders to uphold and enhance service standards. Attention to detail, excellent organisational skills, and effective time management are crucial, as the position requires the ability to independently prioritise workloads. A proactive and driven approach to continuous improvement will significantly benefit the individual in this role. Strong communication skills are also essential. This position is well-suited for candidates with 2–3 years of experience in a client service environment, preferably within financial services. Intermediate proficiency in Microsoft Word, Excel, and Outlook is required, along with the ability to meet tight deadlines in a fast-paced environment.
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What You’ll Love:
This role offers the opportunity to play a key part in maintaining high service standards and client relationships, working within a dynamic team environment that encourages professional growth and development in the client service sphere. You will be part of an organisation that values collaboration and provides training opportunities to enhance your skills in managing client relationships effectively.
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