Installation Manager

Our client is seeking an Installation Manager to join their team, responsible for scheduling and organising the work diary for engineers, typically divided into five teams. This full-time position requires a commitment of 40 hours per week, from 8 am to 5 pm, and offers 22 days of holiday per year. The role is centred around liaising with customers to ensure effective service delivery. Full training will be provided to equip you with the necessary skills for success in this position. The primary focus of this role is to maintain efficient operations while delivering high levels of customer service. You will be tasked with utilizing software systems such as Sage Accounting, Microsoft Excel, and Outlook to manage workflows and communications effectively.

JOB DUTIES:

• Schedule and organise the work diary for engineers across all teams.
• Liaise directly with customers to ensure their needs are met and address any concerns.
• Utilise Sage Accounting, Microsoft Excel, and Outlook for scheduling, reporting, and communication.
• Provide excellent customer service, ensuring a positive experience for clients throughout the installation process.
• Remain organised and efficient, managing multiple tasks effectively to maintain workflow.

JOB REQUIREMENTS:

• Demonstrable experience in a similar organisational or customer service role, preferably as a Personal Assistant (PA) or in an equivalent position.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent communication and customer service skills, with a focus on client satisfaction.
• Proficiency in using Sage Accounting and Microsoft Office applications, including Excel and Outlook.
• A willingness to learn and adapt, with full training provided for the role.

WHAT YOU’LL LOVE:

This position offers a supportive environment where you can enhance your skills through comprehensive training. You will enjoy the variety that comes with managing a dynamic team and collaborating with customers daily. The role provides the opportunity to contribute to a growing team while benefiting from competitive holiday allowances and a flexible approach to salary for the right candidate.

Could this be your next move? Submit your CV confidentially to our friendly and dedicated recruitment team by clicking here.