The role involves supporting the Head of Marketplaces in the acquisition, onboarding, and retention of marketplace platforms within the UK and internationally. This position aims to activate platforms effectively to maximise commercial gains. The successful candidate will collaborate with internal and external stakeholders to ensure the efficient onboarding of new platforms and products, while also assisting in the daily management of these accounts. The organisation fosters a friendly and informal atmosphere, striving for innovation and success to help customers lead long, healthy lives. The candidate will manage daily trading activities and oversee compliance documentation and product information. This role also requires a focus on marketplace expansion projects and enhanced product listings for improved visibility and conversion rates.
Job Duties:
- Manage the daily trading across all marketplace platforms.
- Monitor Buy Box performance and pricing health to protect sales and account status.
- Assist the Head of Marketplaces in preparing weekly trading reviews and executive reporting.
- Ensure compliance documentation and product information are submitted accurately and on time.
- Support the delivery of the UK marketplace expansion strategy.
- Coordinate the onboarding and launch of new marketplace accounts, ensuring all requirements are met on schedule.
- Identify and evaluate new marketplace opportunities, providing commercially focused recommendations.
- Optimise marketplace listings, including product content, images, and SEO to maximise visibility.
- Collaborate with Sales & Marketing designers on creative assets that enhance customer engagement.
- Monitor competitor activity and market trends, making suggestions to improve product positioning.
- Assist in planning and executing marketplace promotional campaigns and monitor their performance.
- Support stock planning activities and monitor inventory levels to minimise write-offs.
Job Requirements:
- Strong organisational skills with high attention to detail and the ability to manage multiple priorities.
- Excellent verbal and written communication abilities, fostering effective relationships internally and externally.
- Self-motivated and proactive, capable of independent and collaborative work.
- Commercial acumen with strong analytical and problem-solving capabilities.
- Committed to delivering high-quality work to deadlines.
- Genuine interest in eCommerce, digital retail, and marketplace trading.
- Enthusiasm for the health and nutrition industry.
- Degree or professional qualification in Marketing (desirable).
- Experience in eCommerce, digital marketing, retail, or online marketplaces (desirable).
- Familiarity with Amazon, TikTok Shop, or other marketplace platforms (desirable).
- Knowledge of marketplace intelligence tools like Helium 10 (desirable).
- Experience in coordinating cross-functional projects or managing multiple stakeholders (desirable).
What You’ll Love:
This role offers the opportunity to play a key part in maintaining and enhancing the jurisdiction’s reputation. It provides a collaborative environment with the potential to develop skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth, offering ample opportunities for training and career development.
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