The role entails supporting the Head of Marketplaces in the acquisition, onboarding, and retention of marketplace platforms both in the UK and internationally, with a focus on maximising commercial gains. The successful candidate will take a lead in facilitating the efficient onboarding of new platforms and products, in addition to assisting the Head of Marketplaces in the daily management of accounts. The organisation promotes a friendly and informal work atmosphere, fostering innovation and the pursuit of success to help customers lead long and healthy lives. This role will manage day-to-day trading across platforms, ensuring compliance documentation and product information are submitted accurately and on time. Additionally, the position involves coordinating marketplace expansion projects and optimising product listings for better visibility and conversion rates.
Job Duties:
- Oversee the daily trading across all marketplace platforms.
- Monitor Buy Box performance and pricing health to safeguard sales and account status.
- Assist the Head of Marketplaces in preparing weekly trading reviews and executive reporting.
- Ensure compliance documentation and product information are submitted accurately and on time.
- Support the execution of the UK marketplace expansion strategy.
- Coordinate the onboarding and successful launch of new marketplace accounts, ensuring all requirements are fulfilled on time.
- Identify and evaluate new marketplace opportunities, providing commercially focused recommendations.
- Manage and optimise marketplace listings, including product content, images, and SEO to enhance visibility.
- Work closely with Sales & Marketing designers to create engaging assets that enhance customer experience.
- Monitor competitor activity and market trends, providing recommendations to improve product positioning.
- Assist in planning and executing marketplace promotional campaigns and track their performance.
- Support stock planning activities and oversee inventory levels to minimise write-offs.
Job Requirements:
- Strong organisational abilities with meticulous attention to detail and the capacity to manage multiple priorities.
- Exceptional verbal and written communication skills, capable of fostering productive relationships with internal and external stakeholders.
- Self-motivated and proactive, with the ability to operate independently as well as part of a team.
- Commercially astute with robust analytical and problem-solving skills.
- Committed to delivering high-quality work to strict deadlines.
- A genuine interest in eCommerce, digital retail, and marketplace trading.
- Enthusiasm for the health and nutrition industry.
- Degree or professional qualification in Marketing (desirable).
- Experience in eCommerce, digital marketing, retail, or online marketplaces (desirable).
- Familiarity with Amazon, TikTok Shop, or other marketplace platforms (desirable).
- Knowledge of marketplace intelligence tools like Helium 10 (desirable).
- Experience coordinating cross-functional projects or managing multiple stakeholders (desirable).
What You’ll Love:
This role offers the opportunity to play a key part in maintaining and enhancing the jurisdiction’s reputation. It provides a collaborative environment with the potential to develop skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth, offering ample opportunities for training and career development.
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