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Our client is seeking a dedicated Member Support Adviser to join their team in the Isle of Man on a permanent basis. This role involves responding to customer enquiries, complaints, and problems via live chat, email, and phone. The successful candidate will be responsible for providing timely and effective solutions, ensuring high customer service standards, and maintaining compliance with internal procedures. This position requires flexible working hours, including evenings, weekends, and bank holidays on a rota basis. Click here to read more

Our client is seeking a Senior Client Manager to oversee client functions and ensure the delivery of client-focused services within the Client Support, New Business, and Payments teams in the Isle of Man. This role involves working closely with key business partners and stakeholders to maintain a strong regulatory framework, ensuring clients and intermediaries remain the priority throughout the account opening and operational support process. Click here to read more

Our client is seeking a New Business Administrator to join their pan-island new business take-on team. The successful candidate will provide support with client take-on services, ensuring all legislative and regulatory requirements are met in line with internal policies and procedures. Working closely with service lines, this role aims to deliver a seamless client onboarding experience while maintaining compliance and mitigating risk. Click here to read more

Our client is seeking a proactive and results-focused New Business Executive to join their New Business Department. Reporting to the Operations Director, this role will be responsible for driving mortgage sales by developing relationships with introducers such as mortgage brokers, solicitors, and property developers. The role includes handling mortgage applications, presenting them to the Credit Committee, and issuing offers to applicants and their agents. The successful candidate will have opportunities to grow within the organisation while contributing to its strategic goals. Click here to read more

Our client is seeking a Senior Administrator to join their New Business team. This role supports the Manager and Supervisor in ensuring the smooth operation of the Welcome and New Business teams, delivering a high-quality service to both internal and external clients. The successful candidate will be responsible for processing requests within specified service times while maintaining and improving team service standards. This senior position requires the individual to have recent life Assurance experience, has worked in New Business and has AML / KYC knowledge. Also strong attention to detail, problem-solving skills, and the ability to support junior team members through training and mentorship is also required.. Click here to read more

Our client is seeking an Assistant Manager, to join their New Business Team on a permanent full-time basis. You will manage a team of administrators in the preparation of relevant internal approval documentation, co-ordinate and present directly to the Business Acceptance Meeting, ensure consistency and clarity of the on-boarding files and approval documentation in order to maximise the effectiveness of relevant senior management resource. The ideal candidate will have extensive Private Client administration experience, solid understanding of risk, relationship management and contractual and statutory obligations.  Click here to read more

Our client is seeking a New Business and Risk Review Officer to support risk management and compliance processes. This role involves conducting risk reviews, maintaining accurate due diligence records, and ensuring compliance with regulatory requirements. The successful candidate will play a key role in safeguarding the organisation’s reputation and assets by identifying and mitigating potential risks. Click here to read more