Retail Support Executive

Our client seeks a Retail Support Executive in Guernsey to provide sales and administrative support within the retail team. This part-time role (25 hours per week, Monday to Friday) involves managing online sales, stock, and fixed/fibre broadband activations, with occasional shop floor support during busy periods.

Job Duties:

• Reconcile daily banking and report to the finance team.
• Manage online sales and complete customer transactions.
• Book in and allocate stock, including accessories, handsets, and SIM cards.
• Coordinate stock for local dealers.
• Administer handset repair processes.
• Manage service requests, ensuring timely resolution within SLAs.
• Oversee fixed/fibre broadband customer activations.
• Provide sales support in-store during peak times.
• Fulfil other reasonable management requests.

Job Requirements:

• GCSE-level education.
• Highly motivated with strong organisational skills.
• Good communication skills.
• Intermediate proficiency in Word and Excel.
• Ability to multitask effectively.

What You’ll Love:

This role offers a dynamic mix of administrative and customer-facing responsibilities, fostering skill development in sales support, stock management, and customer service. You’ll be part of a supportive team, contributing to the smooth operation of the retail store.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here