Our client is seeking a Ground Training Manager/DG Officer to design and deliver training programmes in accordance with company procedures and external governing body regulations. Reporting to the Head of Ground Operations, this full-time role requires a recognised training qualification and experience in a training environment, ideally with exposure to various business areas. You will ensure compliance with all regulatory requirements, maintain training records, and update training materials as needed. Click here to read more.
Job Duties:
- Design and deliver comprehensive training programmes in collaboration with the Head of Ground Operations.
- Provide off-island training as required by business needs.
- Monitor legislative changes and update training materials to ensure compliance.
- Maintain, review, and manage all training records, ensuring their accuracy and currency.
- Operate relevant communication and computer systems proficiently.
- Ensure all activities comply with safety and legal standards, especially regarding ramp procedures.
- Manage and address mishandled or damaged baggage and other payloads.
- Maintain in-depth knowledge of company procedures related to aircraft handling and dispatch, focusing on aircraft restrictions from Aircraft Handling Manuals.
- Collaborate with Station Managers to adapt training to evolving business needs.
- Liaise with carriers, airport authorities, and internal teams to address training issues.
- Develop monthly training plans and reports, focusing on employee development.
- Audit business areas to identify training gaps and maintain standards.
- Travel at short notice, sometimes for extended periods.
- Provide shift coverage when necessary.
- Conduct weekly training meetings to align and resolve training issues.
- Stay updated on Dangerous Goods Regulations (DGR) and ensure compliance with IATA DG manuals and relevant tables.
- Act as the primary contact for the CAA and internal staff regarding Dangerous Goods by Air regulations.
- Support other business areas with their training needs.
Job Requirements:
- Proven organisational skills with strong attention to detail.
- Recognised training qualification (PTLLS Level 3 Award in Education or equivalent).
- Ability to work independently with a proactive approach.
- Strong PC software experience, particularly in developing training programmes.
- Ability to manage challenges efficiently and promptly.
- Self-motivated and professional demeanour with a willingness to take on additional responsibilities.
- Ability to work under pressure and meet deadlines.
- Excellent interpersonal and communication skills.
- Flexibility with working hours to meet business needs.
- Strong ability to adapt to change and implement new processes.
- Experience presenting training courses in a professional setting.
- Calm and understanding demeanour in high-pressure environments.
- Experience in reviewing and updating policies and procedures.
- Proficiency in office software (Word, PowerPoint, Excel).
- Problem-solving skills and initiative in the operation of the training department.
- Working towards or holding a CMI qualification in Management and Leadership.
What You’ll Love:
Our client offers a dynamic and challenging work environment where you will play a key role in ensuring the company meets its regulatory requirements. You’ll have the opportunity to design and deliver impactful training programmes, collaborate with various stakeholders, and work in a fast-paced, evolving industry. Flexibility, professional growth, and the chance to make a real difference are key features of this exciting role.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
