Our client, a leading professional services firm, is seeking a Training Manager to join their Global Operations team, within Business Solutions. This full-time role will focus on developing and delivering systems training initiatives for their governance services teams, ensuring employees have the technical knowledge required to leverage systems effectively in delivering client services. You will also provide ongoing training on operational changes, process improvements, and IT initiatives to enhance team competencies. Click here to read more.
Job Duties:
- Develop and deliver system training for governance services teams
- Create and manage training materials, courses, and system-guidance notes
- Manage internal libraries of training materials and keep resources updated
- Plan and organise training sessions for internal teams and external consultants
- Collaborate with technical and business teams to ensure effective training delivery
- Assess the effectiveness of training programmes and delivery methods
- Support system upgrades and testing
- Assist with continuous improvement of policies and procedures related to technology
- Identify areas for process improvements and help implement changes
- Communicate regularly with project and change management teams
Job Requirements:
- Minimum of 5 years’ experience in the trust and corporate services industry
- Proven ability to manage and deliver training programmes
- IT experience with industry applications and development, particularly Viewpoint
- Strong understanding of technology-related solutions within the industry
- Ability to work independently and manage training programmes across multiple jurisdictions
- Excellent verbal and written communication skills
- Proactive problem solver with strong personal management skills
- Degree level education or relevant professional qualification
What You’ll Love:
Our client is committed to providing an inclusive work environment where everyone is valued and respected. You will have the opportunity to work with a forward-thinking, award-winning organisation that prioritises the development and career vitality of its people. With a focus on collaboration and a clear sense of purpose, you’ll contribute to a team-spirited environment where everyone can thrive.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
