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Temporary Pensions Administrator - 6 months

Our client is seeking a Trainee/Administrator to join their Pensions Administration team in the Member Services area, on a temporary basis for a period of 6 months. The role involves supporting the administration of local and international pension schemes and acting as the first point of contact for members, providing assistance with their enquiries and ensuring accurate record-keeping and benefit payments. Click here to read more

 

Job Duties:

  • Serve as the first point of contact for members via telephone, email, and face-to-face interactions
  • Assist members with inquiries regarding their pension accounts, services, and benefits
  • Maintain accurate records of member interactions and transactions
  • Produce supporting documentation, such as letters to members
  • Process member benefit payments using online banking systems
  • Calculate member benefits based on relevant information

 

Job Requirements:

  • Confident communication skills, especially over the phone, via email, and in-person
  • Experience as an administrator in financial services is an advantage but not essential
  • Pensions experience is a essential
  • Competent Maths skills, with a grade C or equivalent at GCSE or equivalent preferable
  • Working knowledge of MS Office applications
  • Strong attention to detail

 

What You’ll Love:

Our client provides opportunities for professional development, including the chance to study for a relevant qualification. The role offers a comprehensive benefits package, including bonus and pension, and promotes a flexible working environment. You’ll enjoy a supportive atmosphere, with monthly tea and talk sessions, weekly yoga, and paid volunteering days. The company is committed to a diverse workforce and is an advocate for equal opportunities.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here