Solutions Support Administrator

Our client is seeking a Solutions Support Administrator to join their team on a full-time, permanent basis. This role involves supporting the Solutions and Accreditation team in administering accreditation workshops, both online and face-to-face, while providing exceptional client support and contributing to business development efforts. Key responsibilities include pre-workshop preparation, participant coaching, post-workshop tasks, and assisting with the administration of the company’s tools and instruments. Click here to read more

Job Duties: 

• Coordinate pre-workshop preparation, including participant registration, payment verification, material production, and Learning Platform setup.
• Communicate with clients to confirm attendance and address queries or concerns.
• Manage individual self-survey administration, schedule coaching sessions, and prepare reports for facilitators and coaches.
• Support post-workshop activities such as assessment delivery, certificate production, and action learning project assistance.
• Gain familiarity with the company’s instruments and their administration.
• Assist with office-based tasks and contribute to internal projects as needed.

Job Requirements: 

• Strong customer service skills, with the ability to engage online via platforms like MS Teams or Zoom.
• Excellent written communication skills.
• Exceptional organisational and time-management abilities.
• Capability to plan tasks effectively and adapt to changing requirements.
• Competence in multi-tasking and learning new products and processes.
• Ability to work collaboratively within a team.

What You’ll Love:

Our client offers a dynamic and engaging work environment where your contributions are valued. You’ll have the opportunity to develop your skills, work on meaningful projects, and interact with a wide range of clients. This role provides a chance to grow professionally in a supportive and innovative organisation.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here