Our client is seeking a Trust Manager to oversee the day-to-day management of a trust administration team, handling a portfolio of clients that includes trusts, companies, and other structures. This role involves ensuring compliance with legal and regulatory requirements, building strong relationships with clients and intermediaries, and providing leadership and mentorship to junior team members. The successful candidate will have a strong background in fiduciary services, excellent problem-solving skills, and experience in managing a team.
Job Duties:
- Oversee the administration of a diverse client portfolio, handling both routine and complex structures.
- Ensure compliance with relevant laws, regulations, and best practices in trust and corporate administration.
- Act as a key point of contact for clients and intermediaries, attending meetings and building strong relationships.
- Liaise with internal departments regarding accounting, taxation, and operational matters.
- Support and mentor junior team members, providing guidance on technical and procedural matters.
- Act as a ‘B’ signatory and provide support in the absence of senior team members.
- Identify and implement efficiency improvements within the team.
- Oversee staff management, including workload delegation, performance reviews, and training.
- Ensure the team meets efficiency targets, key performance indicators (KPIs), and department deadlines.
- Escalate complex issues to senior management as required.
Job Requirements:
- Minimum of eight years’ relevant experience in fiduciary services.
- A professional qualification such as STEP Diploma, ICSA Diploma, or equivalent.
- Strong business writing and numeracy skills.
- Proven experience managing an administration team.
- Previous experience handling a portfolio of clients independently.
- Excellent communication skills, with the ability to liaise effectively with clients and professional intermediaries.
- In-depth knowledge of the legal and regulatory framework in Guernsey and other jurisdictions.
- Strong technical understanding of fiduciary matters, including trusts, companies, pensions, and partnerships.
- Analytical and problem-solving skills with the ability to drive team efficiency.
- Ability to work under pressure, prioritise tasks, and meet deadlines.
What You’ll Love:
Our client fosters an open and collaborative environment where every team member is valued. This role offers the opportunity to develop leadership skills, manage a diverse client portfolio, and contribute to the company’s success. You will be part of a professional and supportive team that values expertise, innovation, and teamwork.
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