Our client is seeking a Senior Administrator to join their Trust & Corporate team based in Guernsey. This full-time role involves delivering high-quality client administration to a portfolio of trust and company structures. The successful candidate will liaise closely with clients, intermediaries, and internal teams to ensure that the day-to-day administration of client entities is conducted efficiently, accurately, and in line with regulatory and internal standards.
Job Duties:
- Administer a portfolio of trust and company structures, including all aspects of correspondence, payments, and documentation
- Maintain strong relationships with clients and intermediaries by delivering excellent service
- Respond to all client communications within 24 hours, including holding replies where necessary
- Draft minutes, resolutions, and source documents for Team Leader presentation to the Client Committee
- Prepare for and attend client meetings, both virtual and on-site, and produce post-meeting file notes
- Assist with onboarding of new clients and business as directed by senior management
- Complete termination procedures for outgoing business within three months of notification
- Review billed time on a quarterly basis for assigned portfolio
- Send out fee invoices within two weeks of issue and follow up on payment within one month
- Act as a C level signatory as required
- Maintain and update client profiles and risk assessments
- Keep client due diligence records accurate and up to date
- Complete assigned tasks within their due dates
- Sign off periodic reviews within three months of receipt
- Complete timesheets daily and meet monthly utilisation targets
- Undertake additional duties as required in line with the evolving needs of the role
- Consistently demonstrate and uphold the organisation’s values and vision
- Adhere to all internal policies and procedures
Job Requirements:
- Minimum of 5 GCSEs (or equivalent), including English and Mathematics at grade C or above
- 3–5 years’ experience in an administrative role within fiduciary services
- Holds or is willing to undertake a relevant professional qualification such as STEP, ICSA or ACCA
- Sound knowledge of fiduciary services and regulatory requirements
- Strong IT skills, including practical use of Microsoft Outlook, Word and Excel
- Excellent verbal and written communication skills
- High level of accuracy and attention to detail
- Flexible and collaborative attitude with a willingness to support colleagues
- Strong time management, prioritisation and organisational skills
- Motivated, proactive, and able to work on own initiative
- Demonstrates ambition and a desire to learn and develop
What You’ll Love:
You will be joining a progressive and people-focused organisation where development and client service go hand in hand. With a culture that values professionalism, initiative, and collaboration, you will have the opportunity to contribute meaningfully to client success while advancing your own career within a supportive team environment.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
