Our client is seeking a Facilities Assistant to be based in Jersey. This is a full-time, permanent role operating on a 35-hour rota shift pattern between 07:45 and 18:00, Monday to Friday. The successful candidate will provide front-of-house reception services and general administrative support, ensuring the smooth day-to-day operation of the facilities function. The role will involve regular interaction with colleagues, clients and external visitors, offering a warm, professional welcome and a consistently high standard of service.
Job Duties:
Provide full-time reception cover including answering and transferring calls via the Cisco switchboard
Greet and assist visitors, managing meeting room bookings and refreshments
Coordinate video conferencing and diary appointments across multiple jurisdictions and time zones
Maintain visitor access logs, monitor security, and ensure reception is always presentable
Support travel arrangements such as taxi bookings for staff and visitors
Undertake general administrative tasks including document printing, photocopying, record keeping and data entry
Manage postal services, including incoming and outgoing mail and courier deliveries
Assist with meeting catering setup and clear down, and monitor stock levels in the reception area
Undertake light building maintenance and support internal desk moves
Assist with archiving and maintenance of canteen and office supply records
Liaise with teams in Switzerland and South Africa to coordinate document signing, certification, scanning and dispatch
Provide departmental support during busy periods, annual leave or sickness
Uphold high standards of presentation, professionalism and client care at all times
Job Requirements:
Previous experience in a front-of-house, customer service or receptionist role, ideally within financial services
Familiarity with Cisco switchboard systems and Microsoft Office (Outlook, Word, Excel)
Competent in using internet-based tools, printers, scanners and multi-location booking systems
Excellent verbal and written communication skills
Calm, friendly and professional demeanour with a client-first attitude
Highly organised with strong attention to detail and time management
Flexible and proactive with the ability to multitask and work under pressure
Physically able to carry out minor maintenance and office support tasks
Clean driving licence required
What You’ll Love:
Our client offers a supportive and professional environment where attention to detail and client service excellence are paramount. With a collaborative team culture, strong operational support and exposure to a dynamic, international business setting, this role provides the opportunity to contribute meaningfully to daily operations while developing within a respected organisation.
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