Our client is seeking a full-time Operations Assistant Manager to join their Guernsey office. This is a permanent position supporting core operational functions, ensuring the effective delivery of business-as-usual activities while contributing to strategic projects. The role will involve working across IT, information security, data protection, and operational reporting, helping to maintain a high standard of service within a regulated environment.
Job Duties:
- Lead and contribute to the delivery of multiple concurrent operational projects, overseeing timelines and stakeholder coordination
- Act as the main contact for the outsourced IT provider for BAU operations (excluding helpdesk tasks but providing oversight and cover when needed)
- Support the implementation and maintenance of the firm’s information security strategy, working with the Operations management team and vCISO
- Assist the Data Protection Representative in maintaining data protection compliance and managing associated policies and procedures
- Review and develop operational policies and procedures in line with regulatory requirements and internal governance standards
- Provide general operational and office support to maintain smooth daily business activities
- Prepare and manage operational reporting and management information, including quarterly reports for the Board and other senior stakeholders
Job Requirements:
- Relevant experience in an operations or consulting role within the financial services industry
- Strong problem-solving skills with a proactive and analytical mindset
- Ability to manage workloads independently and prioritise effectively
- Excellent communication and interpersonal skills, with the ability to collaborate across all levels of the organisation
- Highly organised and adaptable, able to handle shifting priorities and manage multiple stakeholders
- Comfortable with systems such as Acumen, Microsoft 365, Investran, and document management platforms, or able to learn them quickly
- Understanding of GFSC requirements and Guernsey regulatory frameworks, including anti-money laundering, information security, and data protection
- Experience managing people and contributing to team leadership
What You’ll Love:
You’ll be part of a dynamic, independent firm that combines deep industry expertise with a supportive and inclusive culture. With benefits such as flexible working, a 9-day fortnight, paid qualifications, and strong career development opportunities, this role offers an excellent platform for growth in a varied and meaningful operations role.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
