Our client is seeking a Senior Administrator to join their Static Data Team. This role is integral to the investor services team, ensuring a timely response to investor queries while maintaining the integrity of data and record keeping within core systems such as eFront FIA, Intralinks, and AllShare. The successful candidate will be responsible for efficiently and accurately processing investor static data change requests, in alignment with business and client service level agreements. This position will involve direct liaising with clients, investors, and their representatives, as well as collaboration with the Fund Administration and KYC/CDD teams based in various jurisdictions including Luxembourg and Jersey. Additionally, the role requires working closely with the team based in Warsaw and assisting with the review of their work as directed by the Static Data Manager. The successful candidate will also participate in project work relating to static data as assigned.
Job Duties:
- Act as the primary contact and subject matter expert for handling and processing all investor static data within the eFront accounting system.
- Develop relationships with team members in Warsaw and assist in reviewing their static data amendment work.
- Take ownership of bespoke static data projects as directed by the Static Data Manager.
- Respond professionally to investor queries.
- Ensure compliance with agreed service level agreements for all investor static data requests and enquiries.
- Assist in maintaining accuracy of investor static data to support internal teams involved in capital calls, distributions, and regulatory reporting.
- Follow established controls to mitigate risks and coordinate with CDD/KYC teams.
- Perform callbacks to validate bank account change requests or new instructions with counterparties, liaising with Fund Administration and Payment Teams where needed.
- Build and maintain relationships with stakeholders such as Fund Administration, Operational Support, Payments teams, KYC/CDD teams, and clients to deliver quality client services.
- Monitor static data mailboxes for prompt handling of enquiries and change requests.
- Maintain and manage the static data log to track change requests and ensure thorough follow-through.
- Accurately record and complete relevant checklists for various static data requests.
Job Requirements:
- Prior experience in private equity and fund administration.
- Familiarity with data management systems.
- Sound problem-solving and time management skills.
- Excellent prioritisation skills to handle a high volume of time-sensitive tasks.
- Strong attention to detail and organisational skills.
- Collaborative work ethic to effectively engage with various teams within the organisation.
- Good understanding of fund structures and the private equity industry.
What You’ll Love:
This role offers the chance to play a key part in maintaining and enhancing the client’s reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development.
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