Our client is seeking a proactive and detail-oriented Banking Operations Manager to oversee and manage their banking platforms and payment processes across their Channel Islands and UK teams within their Governance Services business. This role is pivotal in ensuring seamless access, accurate account management, and up-to-date signatory records across all banking relationships. The initial focus will be on selecting and implementing a new payments system to enhance operational efficiency and user experience.
Job Duties:
- Be responsible for the banking platforms and their management across Channel Islands and the UK.
- Implement a suitable payments system and take responsibility for ongoing development, improvements, and integration with other systems. Coordinate with vendors, IT, and business units to ensure successful implementation and future maintenance.
- Administer banking platforms for internal users and external clients and ensure appropriate access rights are granted and maintained for all users.
- Implement and monitor controls to mitigate operational and fraud risks.
- Identify process improvements and drive automation initiatives to enhance efficiency and reduce risk.
- Monitor and manage the accounts available on each platform.
- Maintain accurate and current signatory lists for all banking partners and ensure banks have the most up-to-date signatory lists available.
- Liaise with stakeholders to validate and approve signatory changes.
- Develop training and onboarding materials for banking and payments users.
- Ensure banking operations comply with internal policies and regulatory requirements.
- Support audits and provide documentation as required.
- Act as the primary point of contact for banking-related queries and provide subject matter expertise on banking and payment solutions for internal projects and clients.
- Collaborate with Finance, Operations, and Technology teams to support business needs.
Job Requirements:
- Proven experience in banking operations or financial systems management.
- Strong understanding of banking platforms and payment systems.
- Familiarity with regulatory frameworks and fiduciary duties.
- Excellent organisational and communication skills.
- Ability to manage multiple priorities and stakeholders.
- Experience with database systems and access management tools is a plus.
- Passion for technology-related solutions, with a good knowledge of the Microsoft toolkit.
- Flexible and proactive approach to problem-solving.
What You'll Love:
This role offers the opportunity to play a key part in maintaining efficient banking operations, facilitating a collaborative environment where you can develop your skills in banking process management and platform implementation. The organisation values professional growth and offers ample opportunities for training and career development.
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