The Manager within the Listings department will play a pivotal role in the effective management of the Listings team, based in Guernsey. Reporting to the Director & Head of Listings, this role offers a unique opportunity within a company well-regarded in the capital markets sector. The Manager will be involved in a range of duties including processing listing applications, engaging proactively with members, and ensuring efficient workflow management. Upon successful completion of probation, the individual will become an active member of the Listing and Membership Committee, contributing to key regulatory and supervisory decisions. The role involves a blend of operational responsibilities and team development, with expected collaboration across various departments. This position not only requires a keen understanding of the Financial Services industry but also a desire for continued professional development and effective service delivery. The company promotes an innovative culture and has ambitious growth plans, making it an exciting environment for personal and professional advancement.
Job Duties:
- Deliver proactive, service-focused engagement with members regarding listing applications and related inquiries.
- Monitor and manage workflows to meet service delivery targets and deputise for the Senior Manager as necessary.
- Support capacity planning within the team to ensure all tasks are effectively managed.
- Assist in the management and development of junior team members.
- Review listing applications to assess suitability in accordance with the Listing Rules.
- Manage and approve input data pertaining to listed issuers and securities.
- Collaborate on improving key department processes and workflows with risk mitigation considerations.
- Provide relevant management information and reporting for management teams, committees, or Boards.
- Engage with Listing Members, delivering workshops and system demonstrations when needed.
- Participate in the Listing and Membership Committee after undergoing appropriate training.
- Continuously develop personal expertise in relevant legal and regulatory matters.
- Undertake ad-hoc projects as directed by the Director & Head of Listings.
Job Requirements:
- Demonstrable focus on client service excellence.
- Proven ability to identify and implement operational process improvements.
- Strong team player with alignment to company values.
- Solid understanding of the Financial Services industry.
- Experience in managing and coaching teams, including performance management and conflict resolution.
- Ability to exercise sound judgement with complex information.
- Effective prioritisation and time management skills.
- Strong organisational abilities under pressure.
- Capability to manage deliverables independently.
- Relevant ICA or CISI qualification is advantageous.
- Experience within the industry is beneficial.
- Analytical and curious mindset.
- Excellent written and verbal communication skills, capable of engaging diverse audiences.
- High level of accuracy and attention to detail.
- Commitment to pursuing relevant professional qualifications and attending industry seminars.
What You’ll Love:
This role offers the chance to play a key part in maintaining and enhancing the jurisdiction’s reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development.
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