Head, Non-Financial Risk

This role primarily focuses on proactive management and operational support to enable the implementation of the Non-Financial Risk (NFR) management strategy across various business units, including Business and Commercial Banking Clients, Personal and Private Banking, and Asset Management. The responsibilities encompass identifying and mitigating 17 risk types and managing related processes effectively. The ideal candidate will act as an interface for NFR, driving fraud risk management and liaising with NFR teams on information risk threats and controls. Building and maintaining credible relationships with internal and external stakeholders is crucial, alongside challenging and overseeing risk processes to assure factual data is used for decisions. The candidate will collaborate with team members to achieve desired business outcomes through continuous improvement and mentoring. Furthermore, they will be responsible for conducting risk assessments, scenario planning, and contributing to the establishment of a robust risk and control culture. The role requires the candidate to be a strategic partner, providing risk assessments and advice for new projects to effectively manage changes to the business risk profile.

Job Duties:

• Act as an interface for Non-Financial Risk management and drive fraud risk management.
• Equip business units with tools to reduce financial, reputational, and regulatory impacts of NFR incidents.
• Build and maintain relationships with management, internal and external audit, regulators, and peers across the banking sector.
• Oversee the Risk Control Committee (RCC) process to ensure effective risk focus and clear accountability.
• Collaborate with team members to achieve business results through mentoring and continuous improvement.
• Complete the Risk and Control Self-Assessment (RCSA) for relevant business areas.
• Conduct analysis of business impacts and manage risk acceptance processes.
• Implement and support a robust NFR framework and strategy tailored to specific business needs.
• Manage internal processes, people, systems, and external events related to NFRs.
• Participate in recruitment, selection, and headcount planning for team efficiencies.
• Engage in knowledge-sharing initiatives to promote a strong risk management culture within the organisation.
• Provide guidance on improvements required for process, product, and policy implementation.

Job Requirements:

• Relevant first degree in Business Commerce or Risk Management.
• Practical knowledge and experience in Information Risk for at least 3-4 years.
• Understanding of risk, control frameworks in financial services for 5-7 years.
• Familiarity with relevant standards such as Information Security Forum’s Standard of Good Practice.
• Solid experience in risk appetite, response strategies, and process improvements.
• Strong behavioural competencies including the ability to articulate ideas, challenge assumptions, and direct teams.
• Advanced technical competencies in risk identification, measurement, and reporting.
• Capable of evaluating the effectiveness of risk management strategies.

What You’ll Love:

​​​​​​​This role offers the opportunity to play a vital role in maintaining and enhancing the jurisdiction's reputation. The candidate will work within a collaborative environment with chances to develop skills in regulatory oversight, policy creation, and risk-based supervision. There is an emphasis on professional growth, with substantial opportunities for training and career development. The organisation values team member contributions and aims to foster a supportive workplace that prioritises continuous improvement and innovation.

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