This full-time position involves providing support and assistance to a team of fund administrators, ensuring the delivery of professional fund administration services to a diverse range of entities. The role operates in a hybrid mode, based in St Helier, Jersey. The successful candidate will become familiar with relevant instruments and agreements, manage correspondence efficiently, and prepare detailed notes of communications. They will take on the responsibility of being the immediate point of contact on allocated cases under supervision, assist with maintaining accounting records, and handle the billing process. Additionally, the candidate will monitor aged debt positions and collaborate with the Accounts Department to enforce control over debts. Awareness of local regulatory requirements is necessary, and the ability to escalate issues to management when necessary is expected.
Job Duties:
- Familiarise with relevant instruments and agreements related to the entities under administration.
- Ensure timely completion of tax returns and payment of any notified tax liability.
- Handle incoming correspondence and refer complex issues to the relevant supervisor.
- Prepare detailed attendance notes of telephone communications and circulate them to team members.
- Draft minutes and other meeting documents as required.
- Serve as the immediate point of contact on assigned cases under supervision.
- Assist with accounting records maintenance and annual accounts preparation, liaising effectively with the Client Accounting Solutions team.
- Review billing proformas/draft invoices and discuss these with the Manager/Director prior to processing.
- Maintain and update database and statutory records.
- Monitor the aged debt position and liaise with the Accounts Department and Directors for control.
- Conduct periodic reviews of client matters as per the established timetable.
- Communicate anticipated client-related matters during absences from the office to colleagues and managers.
- Manage administration of tasks allocated to colleagues during their absence, ensuring client needs are met.
- Escalate issues or risks to the Manager/Directors promptly.
- Maintain a basic understanding of local regulatory requirements.
- Perform other reasonable tasks requested by managers or directors.
Job Requirements:
- Educated to A level or degree standard, with a willingness to pursue a professional qualification.
- Strong IT skills; prior office experience preferred, though funds/trust experience is not necessary.
- Good communication skills, both written and spoken in English.
- Demonstrated ability to develop strong working relationships with colleagues and clients.
- Flexible, energetic, and enthusiastic with a solution-driven attitude.
- Excellent organisational skills with a methodical and accurate work approach.
- A team spirit enabling collaborative working.
What You’ll Love:
This role offers the chance to play a key part in maintaining the reputation of the jurisdiction. The successful candidate will work in a collaborative environment with opportunities to develop skills in fund administration. There is a strong emphasis on professional growth, with ample opportunities for training and career development. The organisation fosters a culture of support and recognition, enabling individuals to grow and make a meaningful impact.
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