Senior Client Administrator

The role of Senior Client Administrator / Assistant Manager is a full-time position based in Douglas, Isle of Man. This position involves taking ownership of the day-to-day administration of client entities within the assigned portfolio, while also supporting the team and aiding in the development of junior staff members. The ideal candidate will be highly organised, possess a keen attention to detail, and demonstrate a strong ability to build relationships with colleagues and clients alike. The role encompasses a variety of responsibilities, including client management, risk and compliance management, and effective communication within the team. The emphasis will be on meeting client deadlines, ensuring adherence to governance procedures, and providing mentoring support to junior team members. Additionally, the candidate should possess sufficient experience to provide directorships when required, making this a pivotal role within the organisation. This is an opportunity to make a significant impact in client administration while fostering a collaborative work environment.

Job Duties:

• Take responsibility for the day-to-day administration of client entities and manage the team portfolio in conjunction with the team Manager.
• Provide structure for time management of tasks and effectively utilise diary, reminder, and calendar systems as per department procedures.
• Oversee the senior checking of payments and control sheets, ensuring quality assurance and compliance with procedures.
• Coordinate the transfer and handover of new business with relevant internal departments.
• Ensure that all key client deadlines are met, prioritising regulatory deadlines as necessary.
• Conduct continuous risk assessments of the workload and ensure compliance with company procedures, including client reviews and onboarding.
• Raise any matters of risk or concern in a timely manner in accordance with company procedures.
• Provide mentoring, support, and guidance to junior members of staff while fostering collaboration across internal departments.
• Actively participate in team meetings and encourage cross-team information sharing.
• Represent the organisation at external events whilst maintaining a positive image.
• Possess the necessary experience to provide directorships when required.

Job Requirements:

• Essential previous experience in a Company Service Provider (CSP) environment.
• Demonstrated ability to thrive in both team settings and while working independently.
• Strong organisational skills and time management capabilities, ensuring timely completion of all tasks in line with company procedures.
• Experience suitable for providing directorships on an as-needed basis.

What You’ll Love:

​​​​​​​This role offers the chance to play a key part in maintaining and enhancing the jurisdiction's reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here