This role involves taking on the responsibilities of a Senior Credit Operations Administrator to support lending activities through the administration and completion of residential mortgage and bespoke lending transactions, while ensuring strong operational controls and positive customer outcomes. The position requires adherence to bank policies, regulatory requirements, and internal controls, maintaining the quality and integrity of loan book administration. The successful candidate will prepare and process mortgage and bespoke lending documentation, liaising with relationship managers, lending specialists, solicitors, valuers, and borrowers to facilitate efficient lending transactions. This role also includes managing and monitoring conditions precedent and post-completion requirements, along with administering security documentation. Participation in projects and regulatory change initiatives will be expected, with an emphasis on identifying opportunities to enhance operational efficiency, controls, and customer experience within the lending and credit operations process.
Job Duties:
- Assist in ensuring all credit procedures and mortgage administration are in line with bank policies and regulatory requirements.
- Maintain quality and integrity in loan book administration.
- Prepare and process mortgage and bespoke lending documentation.
- Liaise with relationship managers, lending specialists, solicitors, valuers, and borrowers for smooth lending transactions.
- Manage and monitor conditions precedent and post-completion requirements.
- Administer and maintain security documentation.
- Assist in arranging sub-participated facilities within the group.
- Support the arrangement and release of intercompany and third-party security documentation.
- Ensure all documentation reflects the approved credit terms for complex and bespoke lending arrangements.
- Complete all activities in accordance with operational risk, compliance, and regulatory requirements.
- Participate in projects and regulatory change initiatives.
- Adhere to SOX controls, audit requirements, and internal governance standards.
Job Requirements:
- 3-5 years of experience in mortgage operations, credit administration, or lending support.
- Proven experience in handling complex or tailored lending arrangements.
- Strong stakeholder management skills, with the ability to engage effectively with lawyers, valuers, relationship managers, and clients.
- High attention to detail and capacity to manage multiple cases simultaneously.
- Knowledge of lending regulations and compliance requirements.
- Excellent written and verbal communication skills.
- Strong organisational and time management abilities.
- Proficient IT skills.
- Self-motivated, with the capability to work both independently and collaboratively.
What You’ll Love:
This role offers the chance to play a key part in maintaining an organisation's reputation for excellence. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development.
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