This role is a full-time position based in Saint Peter Port, Guernsey. The successful candidate will join the Private Equity Operations team, providing exceptional service to a varied portfolio of Private Equity clients. Key duties will include liaising with internal teams and the Investment Advisor, managing investment accounting, and handling bespoke client tasks. The role demands proactive communication and collaboration within the accounting team to meet client KPIs and deadlines effectively. Candidates should expect to deal with ad-hoc queries and develop a thorough understanding of client-specific requirements. Experience will also involve bookkeeping, client reporting preparation, and maintenance of accounts tracking for fund products. Continuous feedback and the identification of process enhancements will be essential in providing outstanding client service.
Job Duties:
- Provide premier client service by developing strong relationships with the Investment Advisor and other third parties to resolve queries and ensure timely deliverables.
- Develop in-depth knowledge of client requirements and key processes performed within their systems.
- Proactively manage assigned mailboxes, completing tasks as assigned by management.
- Support the training of team members and assist in managing workloads by rotating tasks regularly.
- Create and maintain investment and portfolio records, including processing purchases and disposals, recording income receipts, and monitoring valuations.
- Perform bookkeeping, account reconciliations, and prepare invoice coding for all fund products.
- Prepare regular client reporting for senior management, finance, investor relations, and deal teams, ensuring a detailed understanding of fund structures.
- Respond to ad-hoc investor queries involving quantitative data and assist in stakeholder reporting within deadlines.
- Ensure client expectations are met with proactive communication throughout various deliverables; identify potential systems and process enhancements.
- Maintain strong client relationships and handle queries efficiently to promote effective communication.
Job Requirements:
- Previous experience in fund accounting or fund administration for Private Equity, credit, or perpetual funds is essential.
- The ideal candidate will be a minimum of part qualified ACA or ACCA.
- Proficiency in computer systems with the ability to learn new processes; data literacy skills are advantageous.
- Excellent organisational skills to manage multiple priorities, escalating issues as necessary.
- Strong customer service orientation with a focus on quality and effective communication.
- Good problem-solving abilities and a collaborative team player mentality.
What You’ll Love:
This role provides the opportunity to contribute significantly to the organisation’s success within a flexible and collaborative work culture. Employees can expect support for professional growth within a company that values inclusivity and community engagement. The firm encourages participation in philanthropic activities, reinforcing its commitment to positive societal impact.
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