Account Manager, Corporate Banking

This role is for an Account Manager who will serve as the primary point of contact between the Relationship Managers, the Bank, and a designated portfolio of clients, ensuring the highest standard of client service is delivered. The successful candidate will be responsible for coordinating client instructions and managing the entire process of deposits and payments, foreign exchange, securities transactions, and corporate actions. They will provide a highly personalised service through proactive client engagement and will be tasked with preparing account opening documentation. Resolving issues, such as missing information or red flags, will be done in collaboration with the Relationship Manager and onboarding team. Moreover, the Account Manager must ensure that client accounts are maintained to meet group minimum standards and support the Relationship Manager in monitoring transactional activity and addressing remediation requirements. This position will also involve assisting in client periodic reviews, supporting the promotion of the Bank’s full suite of services, and staying current with all relevant laws, regulations, and internal policies.

Job Duties:

• Coordinate client instructions.
• Manage the end-to-end process of deposits and payments, foreign exchange, securities transactions, and corporate actions.
• Deliver a highly personalised service through proactive client engagement.
• Prepare account opening documentation.
• Resolve issues in collaboration with the Relationship Manager and onboarding team.
• Ensure client accounts meet group minimum standards and support the Relationship Manager in monitoring transactional activity.
• Assist in client periodic reviews.
• Support the positioning of the Bank’s suite of services, including savings, FX, custody, and lending.
• Collaborate with the Relationship Manager to manage client entertainment and relationship-building activities.
• Stay current with relevant laws, regulations, and internal policies.

Job Requirements:

• Good background in a front office client support role, ideally gained in the banking or trust services sector.
• Driven to deliver an exceptional client experience.
• Self-motivated, flexible, and able to manage multiple tasks concurrently.
• Knowledge of Banking, Custody, FX, and Credit.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships.
• Attention to detail and well-organised.
• Good project management skills, with a track record of working effectively within a team.
• Strong IT skills.
• High degree of risk awareness and compliance orientation.

What You’ll Love:

This role offers the chance to play a key part in maintaining and enhancing the jurisdiction’s reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development.

Could this be your next move? Submit your CV confidentially to our friendly and dedicated recruitment team by clicking here.