Client Administrator

Our client is seeking a Client Administrator to join their Client Administration Team in a full-time capacity. The main purpose of this role is to support both the team and client entities by promoting the values and objectives of the organisation. The Client Administrator will assist with the daily operations of the team, ensuring exceptional customer service and fostering positive collaboration across departments. The successful candidate will uphold company procedures while identifying and escalating risks as necessary, maintaining high standards of performance within a positive working environment.

Job Duties:

• Provide administrative support to client entities and the team portfolio, reporting to the Client Administrator, Senior Administrator, and Assistant Manager/Manager.
• Support time management of tasks and use of the diary/reminder/calendar system in accordance with department procedures.
• Assist with the coordination of new business transfers into the team, liaising with relevant internal departments.
• Collaborate in the handover process of new business, ensuring effective communication with internal teams.
• Ensure all critical client deadlines are met, including those not directly managed by you, while prioritising regulatory deadlines.
• Meet Client Service Provider (CSP) obligations for all clients within the team portfolio.
• Continually review governance procedures to uphold high standards.

Job Requirements:

• Previous experience in a similar administrative role is essential.
• Strong organisational skills with the ability to manage multiple tasks efficiently.
• Excellent interpersonal and communication skills to encourage collaborative working relationships across departments.
• Awareness of regulatory compliance requirements, particularly pertaining to risk and client management.
• Proficient in using diary and reminder systems to manage tasks and deadlines.
• Ability to actively participate in team meetings and contribute to discussions.
• Desirable: experience with governance procedures and risk assessment processes.

What You’ll Love:

Our client offers a supportive working environment that values collaboration and the development of its employees. You will have the opportunity to participate in team meetings and share information across departments, fostering a culture of teamwork. This role also allows for professional growth and the development of strong relationships within the organisation.

Could this be the right opportunity for you? If this opportunity sounds right for you, we’d love to hear from you. Our friendly and experienced recruitment team is here to answer your questions, offer guidance and support you throughout the process. Simply submit your CV in confidence, and our Candidate Manager will arrange for one of our consultants to get in touch to organise an initial meeting, either face to face, via Microsoft Teams or by telephone, whichever suits you best. We look forward to getting to know you and learning more about what you’re looking for.