IT Professional

Our client is seeking an experienced IT professional to join their Service Delivery team in Jersey. This role involves providing outsourced IT support, resolving complex technical issues escalated from Level 1 support, and performing scheduled or reactive on-site visits. Candidates must have their own transport. The role combines remote desktop support with on-site assistance and requires strong technical expertise across various IT systems and platforms. Click here to read more

Job Duties:

• Resolve advanced technical tickets escalated from Level 1 support.
• Perform remote desktop support and on-site visits for scheduled or reactive work.
• Administer Office 365, Azure, and multi-factor authentication (MFA).
• Manage Windows Server environments, including Active Directory, Exchange Server, and SQL Server.
• Provide firewall support, preferably with SonicWall and Ubiquity Dream Machine.
• Deliver general Wi-Fi and networking support, including basic networking fundamentals.

Job Requirements: 

• Experience using ticketing systems to manage IT issues and escalations.
• Proficiency in Office 365 and Azure administration.
• Hands-on experience with Windows Server, Active Directory, Exchange, and SQL Server.
• Familiarity with firewall technologies such as SonicWall and Ubiquity Dream Machine.
• Networking fundamentals knowledge.
• Own transport for on-site visits.
• Commitment to delivering high-quality IT support services.

What You’ll Love:

Joining a global leader in innovative IT solutions and support, you will work with a diverse client base across multiple industries. Our client values career progression and offers excellent learning and development programmes, competitive pay, and a strong benefits package. Enjoy a supportive and flexible working environment that promotes well-being and professional growth.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here