Our client is seeking a Senior Manager to oversee a client administration team and deliver exceptional services to a portfolio of complex and high-net-worth clients. This permanent, full-time role is based in Jersey and requires a strategic leader who can foster a culture of excellence, drive business development, and ensure compliance with regulatory requirements.
Job Duties:
- Provide technical expertise, ensuring compliance with corporate governance, anti-money laundering policies, and other regulations.
- Act as a higher authority on technical matters, sharing knowledge with the team and ensuring all CPD requirements are met.
- Lead and manage the team by recognising performance, providing feedback, and addressing development needs.
- Ensure the team delivers superior client service through effective communication, training, and delegation of responsibilities.
- Manage team resourcing, oversee allocation of client entities, and ensure cover for absences.
- Monitor and escalate risks in the client portfolio, ensuring compliance with laws and company policies.
- Act as an Authorised ‘A’ Signatory and oversee the administration of the team’s portfolio, striving for continuous improvement.
- Travel to meet with clients and intermediaries as required.
- Contribute to new business activities, liaising with colleagues and clients to identify opportunities.
- Manage the financial performance and operational effectiveness of the team.
Job Requirements:
- Hold a JFSC “Table 4” Qualification.
- Minimum of 8 years of relevant industry experience, including significant experience in leading and managing people.
- Comprehensive knowledge of the local finance industry, legislation, and regulatory requirements.
- Strong understanding of client financial statements and experience managing high-performing teams.
- Proficient in Microsoft Office and maintaining up-to-date CPD (minimum 25 hours annually).
- Demonstrated commitment to client service excellence.
- Strong communication, leadership, and decision-making skills, with a commercial approach to business development.
- Proven ability to inspire confidence in clients and colleagues through proactive and disciplined work.
What You’ll Love:
This role offers the opportunity to work within a progressive and service-focused organisation that values its team members. You will benefit from a competitive salary and a comprehensive benefits package, including non-contributory pension, private healthcare, life insurance, critical illness cover, and generous annual leave. With additional wellbeing days and discretionary bonuses, you will be supported in your professional development and career growth.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
