Business Platform Support Officer

Our client is seeking a Business Platform Support Officer to join their team on a full-time, permanent basis. This role will support and implement key strategic platform initiatives and projects across the business. The successful candidate will act as a bridge between business users and the Business Applications Management team, ensuring seamless system enhancements and process improvements.

Job Duties:

• Investigate and resolve issues raised by the business in a timely and effective manner
• Liaise between business units and the Business Applications Management team to translate requirements into workable solutions
• Develop and execute test plans for system changes and upgrades
• Provide training to end users on new or amended functionality
• Identify and implement controls to mitigate business and operational risks
• Recommend and contribute to improvements in operational efficiency
• Maintain strong internal communication with all departments involved in project delivery

Job Requirements:

• Strong IT skills and technical proficiency
• At least five years’ experience in business analysis, technical support, or change management roles
• Proven experience of delivering business support or platform implementation projects
• Relevant supporting qualifications in business analysis, project delivery, or systems management
• Willingness to travel as required for project and team needs

What You’ll Love:

Our client is committed to innovation, operational excellence, and collaboration across international offices. The successful candidate will benefit from exposure to cross-jurisdictional projects and play a key role in the continuous improvement of business platforms. A culture of support, professional development, and technical advancement ensures a dynamic and rewarding working environment.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here