Our client is seeking a Senior IT Infrastructure Administrator to deliver infrastructure support while acting as the technical lead for deployed IT services across the business. This is a full-time role that involves designing, implementing, deploying, and documenting new infrastructure solutions in line with the overall IT and company strategies. The role requires a proactive and solutions-focused professional who can support business operations through high-quality service delivery and technical leadership.
Job Duties:
- Deliver second and third-tier technical support for infrastructure-related requests
- Design, implement, and document infrastructure technologies in alignment with IT strategy
- Monitor system health, perform routine maintenance, and troubleshoot infrastructure issues
- Ensure infrastructure is configured and deployed in line with industry best practices
- Provide guidance and support to junior team members on technical matters
- Maintain IT documentation, including system configurations and processes
- Communicate with third-party vendors for issue escalation and licensing/equipment requirements
- Collaborate with internal teams and departments on infrastructure-related initiatives
- Plan and coordinate maintenance windows with operations departments
- Create and maintain team procedures to support ongoing tasks and responsibilities
- Encourage and share feedback or suggestions to improve IT services
- Apply internal risk management procedures consistently
- Deliver all responsibilities in a timely and organised manner
Job Requirements:
- Proven experience in IT administration and infrastructure support
- Working towards or holding ITIL 4 Foundation certification
- Strong understanding of IP addressing, DNS, routing, and core networking principles
- Practical experience with core Microsoft infrastructure products, with or working towards specialist certification
- Proficient in hybrid infrastructure technologies including IaaS, SaaS, networking, storage, and compute
- In-depth experience with Azure networking: VNets, VPNs, ExpressRoute, Azure Firewall, Load Balancers, Private Link, and NSGs
- Experience with HPE Aruba and Cisco switching is highly advantageous
- Strong diagnostic and troubleshooting skills for complex technical issues
- Good understanding of desktop and mobile endpoint infrastructure and BYOD management
- Excellent communication skills with a customer-focused and calm approach
- Committed to ongoing personal and professional development
- Proactive in adopting departmental standards and best practices
- Enthusiastic about staying current with emerging technologies
What You’ll Love:
Our client offers a dynamic and collaborative working environment where technical growth is actively supported. With a strong emphasis on continuous improvement and innovation, you’ll be part of a forward-thinking team that values expertise, accountability, and professional development. You’ll enjoy the opportunity to contribute to impactful infrastructure projects while being supported by a culture that encourages learning and technical excellence.
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