Our client is seeking a highly skilled Associate Director to oversee the set-up, on-boarding, and ongoing administration for Private Capital funds. This full-time role requires ensuring compliance with fund documentation, legal, and regulatory requirements. The successful candidate will serve as a Private Capital specialist within the Fund Services business, managing fund administration services while adhering to client SLAs, meeting internal and external deadlines, and following operational policies and procedures.
Job Duties:
- Act as the primary contact for clients, ensuring timely solutions to all queries.
- Collaborate closely with client counterparts to deliver excellent service.
- Coordinate client requirements in alignment with SLAs and manage client expectations.
- Assist in drafting and reviewing Service Level Agreements with measurable KPIs during on-boarding.
- Review fund documentation for new fund launches and provide necessary comments.
- Implement procedures for new business during the on-boarding phase.
- Oversee day-to-day administration of Private Capital fund clients, ensuring compliance with SLAs and legal frameworks.
- Facilitate timely collection and payment of income, fees, and expenses.
- Liaise with external parties including Fund Managers, Auditors, Tax Advisers, and Custodians.
- Manage the audit process and maintain communication with auditors.
- Review and authorise payment instructions and validate investments.
- Handle client complaints per client delivery policies and escalate as necessary.
- Manage investment proposals to meet fund investment criteria.
- Collaborate with the Corporate Services team for board meeting arrangements and documentation.
- Ensure accurate and timely delivery of investor reporting in line with deadlines.
- Proactively manage investor queries and maintain an investor queries log.
- Ensure correct management of investor static data in compliance with internal policies and regulations.
- Take ownership of training and supervision of direct reports, providing a positive on-boarding experience for new joiners.
- Manage team timesheets and client billing in accordance with fee schedules.
- Ensure service delivery tasks align with business processes and procedures.
- Participate in group project opportunities for new systems and operational procedures.
- Review existing processes to enhance efficiency and compliance.
Job Requirements:
- Excellent delegation and time management skills with the ability to prioritise tasks effectively.
- Strong problem-solving skills with a solid understanding of commercial and risk management.
- Proficiency in fund structures and cash flows, as well as fund regulations and corporate governance.
- Background in finance, particularly within private equity fund administration.
- Experience in people management and previous managerial roles is desirable.
- Familiarity with working alongside other private capital fund administrators in diverse locations.
What You’ll Love:
This role offers the opportunity to significantly impact the administration of Private Capital funds while enhancing the jurisdiction's reputation. You will work in a supportive environment promoting regulatory oversight and policy development, fostering professional growth through training and career development opportunities.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
