Our client is a global leader in fund services and corporate governance, seeking a dynamic and experienced leader to oversee their Corporate Secretarial - Client Services function. This role offers the chance to manage teams across multiple locations and work closely with senior management to drive growth and enhance client servicing. This is a full-time position.
Job Duties:
- Lead, develop and manage the respective Corporate Secretarial team(s) across various locations.
- Collaborate with management to implement client service strategies and explore opportunities for both current and prospective clients.
- Serve as the primary point of contact for clients, addressing their needs with professionalism and efficiency.
- Drive client integrations and launches, ensuring effective internal communication with various departments.
- Negotiate service level agreements and take ownership of client relationships and service delivery.
- Act as a Subject Matter Expert for local corporate and legal issues, monitoring legal and regulatory changes.
- Attend board meetings and act as a director or other officer of client entities where necessary.
- Identify opportunities for cross-selling additional services.
- Support the Operations team in identifying process improvements to minimise operational risk and improve efficiencies.
- Review and maintain compliance with internal and external processes and procedures.
- Participate in recruitment and appraisals to build a best-in-class team, set performance goals, and monitor progress.
- Utilize key performance indicators to measure and report on the effectiveness of client services activities.
Job Requirements:
- Master’s degree in law or equivalent Corporate Secretarial qualifications.
- 7-9 years’ experience in a corporate environment, with 3-5 years in a managerial role, preferably gained through an international firm.
- Proven ability to lead teams, motivate staff, and maintain a positive working environment.
- Experience in an international environment, demonstrating flexibility and the ability to manage multiple priorities effectively.
- Expertise in statutory and regulatory requirements in the Alternative Asset management industry, with experience in SPVs and/or funds.
- Proven track record in developing and optimising business processes within a corporate secretarial offering.
- Fluency in English, with additional regional languages being advantageous.
- Proficiency in Microsoft Applications (Word, Excel, PowerPoint, etc.).
- Strong communication and interpersonal skills, with the ability to work with global teams and adapt to different communication styles.
- Results-driven, self-motivated, and willing to travel for business meetings.
What You’ll Love:
This role offers the chance to play a key part in maintaining and enhancing the jurisdiction’s reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development.
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