Our client is a privately owned and independent trust company based in Guernsey, providing bespoke fiduciary services to its international client base. They are seeking a Senior Trust Administrator to take responsibility for a designated portfolio of trusts and corporate structures. This full-time position reports to the Trust Manager or Assistant Manager and involves the completion of all assigned tasks and processes while operating within established controls, guidelines, and procedures. The successful candidate will also train and develop more junior members as required.
Job Duties:
- Undertake all routine administration for clients or as instructed by the Manager.
- Accurately effect client banking instructions.
- Maintain awareness of client take-on procedures and associated risks.
- Familiarise oneself with the team’s existing allocated client portfolio.
- Ensure quality day-to-day service for the team's client portfolio.
- Understand trust and corporate regulatory requirements.
- Communicate effectively and concisely with other team members.
- Maintain a courteous, positive, and professional manner with both external and internal clients/colleagues at all times.
- Pro-actively work with internal individuals and groups to ensure timely delivery of client data.
- Resolve queries and find solutions as necessary.
- Adhere to the organisation's internal practices and procedures.
- Maintain focus on chargeable time and manage own time effectively and accurately.
- Be responsible for cash collection and control of debtors.
- Construct accurate written communications, including letters, emails, and minutes.
- Take responsibility for self-development and motivate junior staff members.
- Work on agreed training requirements and performance goals to ensure ongoing development.
- Consult and escalate issues and exceptions to senior team members to alleviate problems or risks.
Job Requirements:
- A minimum of 2 years relevant experience in the trust field.
- Commencement of studies for a relevant qualification such as STEP or ICSA.
- A commitment to a career in trust and corporate administration.
- Accurate written and effective verbal communication skills.
- Intermediate proficiency in MS Word, Excel, and Outlook.
- A demonstrated commitment to consistently providing quality client service.
- Good team skills with flexibility to adapt to change and business needs.
- Detail-oriented and analytical mindset.
- Ability to work in a deadline/volume-driven environment while maintaining accuracy and focus.
- Responsibility for driving and executing tasks.
- A willingness to learn new skills.
- Aptitude for prioritising and focusing on urgent and important tasks.
- Skills in planning and monitoring workload, including self-management and delegation to achieve goals within expected timescales.
- A proven academic record.
What You’ll Love:
This role offers the chance to play a key part in maintaining and enhancing the jurisdiction’s reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development.
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