Our client is an award-winning provider of private wealth, fund, and corporate administration services, seeking an Associate Director/Director Funds. In this vital role, you will lead a high-performing team of fund administrators within a portfolio of client relationships. You will provide guidance, coaching, and mentoring to assist your team in achieving their goals while delivering high-quality service. This position is focused on effective day-to-day management of client relationships to deepen engagement and ensure service excellence in alignment with the company's vision and values. Additionally, you will act as a subject matter expert, addressing any issues or challenges that arise in delivering fund administration services. Your responsibilities will include monitoring team performance against KPIs, ensuring compliance with policy and regulatory requirements, and implementing strategies to increase client profitability. This position also involves contributing to broader business growth initiatives, including attracting and retaining high-quality staff.
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What You’ll Love:
Our client offers a dynamic working environment where you are encouraged to grow and excel professionally. You will have the opportunity to lead a skilled team while making a significant impact on client relationships and business success. This role fosters collaboration across the business and presents exciting challenges that can shape your career. You will be part of an organisation that values service excellence, innovation, and the professional development of its employees. Working here means joining a respected participant in the asset management industry, committed to maintaining high standards and continuous improvement.
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