Our client is seeking a Senior Administrator to join their New Business Team on a permanent basis. This hybrid role is primarily focused on ensuring the efficient and effective on-boarding and formation of structures for new and existing clients that have been approved at Business Acceptance Meetings. The post holder will liaise with Sales and Service teams to ensure that all client matters are addressed promptly, while any issues will be referred to line management immediately. Proactive administrative support is required within the New Business team, as well as maintaining close working relationships with colleagues to uphold the organisation's standards, culture, policies, and procedures. The successful candidate will play a vital role in developing the business by delivering excellent coordination skills and fostering long-term profitable relationships with intermediaries. This role demands a high level of technical competence and market awareness to maximise client satisfaction.
Job Duties:
- Work within the regulatory framework to ensure compliance protocols are applied to the formation of new business structures.
- Maintain a high level of technical competence and market awareness to enhance client satisfaction during the on-boarding experience.
- Provide first-class administrative support to the New Business Team, Sales, and Service teams.
- Prepare relevant internal approval documentation and present directly to the Business Acceptance Meeting.
- Ensure consistency and clarity of on-boarding files and documentation to maximise management resource effectiveness.
- Maintain updated databases and facilitate orderly transition to the relevant administration team.
- Actively contribute to the achievement of "New Business" targets.
- Liaise routinely with Directors and members of the Global Business Development team.
- Seek advice when faced with challenging issues.
- Adhere to compliance procedures related to regulatory requirements and AML/CFT legislation.
- Support junior team members as needed.
- Demonstrate professional behaviour in the best interests of the organisation.
- Adapt quickly to new systems and processes while managing strict deadlines.
Job Requirements:
- Excellent understanding of trustee and company risks and responsibilities.
- Strong awareness of AML/TF risks associated with the on-boarding of new clients.
- Solid grasp of risk, relationship management, contractual, and statutory obligations.
- Familiarity with various jurisdictional requirements.
- Ability to investigate and respond to queries effectively.
- Excellent time management skills with the ability to perform under tight deadlines.
- Capable of organising and managing multiple priorities using initiative.
- Proven track record in team management.
- Passion for delivering exceptional client service.
What You’ll Love:
This role offers the chance to play a key part in maintaining and enhancing the jurisdiction’s reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development.
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