Our client is seeking a Banking Systems Product Specialist to join their team at the heart of their digital ecosystem. This role offers an exciting opportunity to combine in-depth banking knowledge with strong technical skills to enhance the core banking platform and its associated third-party systems. The successful candidate will play a crucial role in ensuring the stability, accuracy, and performance of the bank’s operational environment. You will support the design and delivery of new features, products, and enhancements, contributing to the evolution of the bank’s digital capabilities. With a focus on ensuring systems are robust, compliant, and future-ready, you will be instrumental in maintaining the operational excellence that underpins our client's services.
Job Duties:
- Maintain and enhance the banking ecosystem to ensure operational performance and system health.
- Monitor system behaviour, identify issues, and implement preventative measures for stability, accuracy, and security.
- Owning operational incidents from triage through to resolution, coordinating with internal teams and external vendors.
- Work closely with the Product Manager and Programme Manager to align with and deliver the product roadmap.
- Translate business requirements into operational and technical specifications.
- Engage with system vendors to assess feasibility, design solutions, and support build cycles.
- Lead UAT/QA testing for new features and ensure readiness for deployment.
- Develop operational processes, procedures, and training materials for handover into BAU.
- Manage relationships with core system providers and third-party partners.
- Coordinate release cycles, maintenance windows, and system upgrades.
- Ensure integrations remain stable and aligned with business needs.
- Monitor regulatory and industry changes to ensure compliance.
- Represent the bank at relevant industry groups and forums.
- Use system data to produce meaningful MI/BI that supports decision-making and operational efficiency.
- Identify opportunities for process optimisation and enhanced customer experiences.
- Collaborate with various teams to deliver a high-quality client experience, communicating effectively with stakeholders.
Job Requirements:
- At least 5 years’ experience with core banking systems and third-party integrations.
- Strong understanding of banking operations, including account structures and payment handling.
- Knowledge of online banking connectivity and straight-through processing principles.
- Familiarity with payment messaging formats (SWIFT, SEPA, BACS, CHAPS, Faster Payments).
- Experience within a regulated banking environment; knowledge of Isle of Man regulations is advantageous.
- Ability to understand system configuration, data flows, and API connectivity.
- Strong analytical skills for diagnosing complex issues and proposing solutions.
- Experience in supporting product development or system enhancement cycles.
- Excellent organisational skills for coordinating testing and cross-functional delivery.
- Strong communication skills across operational and strategic levels, with the ability to train colleagues and document processes.
- A collaborative mindset with the ability to work across multiple teams.
What You’ll Love:
Our client fosters a culture of innovation, integrity, and excellence, empowering team members to push boundaries and think creatively. You will join a vibrant team of professionals dedicated to putting clients at the centre of everything they do. In addition to competitive salaries, the company offers a comprehensive range of benefits prioritising your well-being and career advancement, including private health care and life insurance. With flexible working hours, extensive training and development programmes, and a commitment to community volunteering, our client provides an exceptional working environment where your contributions are valued, and your professional growth is supported. Join a forward-thinking team that celebrates excellence and fosters open communication, allowing your ideas and insights to thrive.
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