Senior Administrator, Client Services

Our client is seeking a talented and experienced Senior Administrator to join their ambitious and busy Governance Services team. Reporting to the Senior Manager, the successful candidate will be responsible for providing high-quality administration for a portfolio of corporate and fiduciary clients, with a strong focus on client service aspects. This role involves managing the full life cycle of clients, including the client take-on process and all ongoing administrative aspects. The role is designed for those with solid administration experience within corporate, trust, and fiduciary services who are eager to work in a professional and friendly environment. In return, the client offers structured mentoring and professional development support, ensuring that you have the opportunity to grow and reach your full potential.

Job Duties:

• Manage and be wholly responsible for the administration of a diverse portfolio of corporate and fiduciary clients, ensuring effective client relationships and high standards of administration.
• Understand the transactions worked on, providing technical support and training to colleagues when required.
• Properly manage client expectations and nurture valuable relationships.
• Assist with the effective management of day-to-day activities, ensuring timely processing of work and adherence to transactional and procedural deadlines, along with managing WIP and debt collection.
• Appropriately delegate tasks and utilise team resources to maintain client service standards.
• Perform any other ad-hoc duties as requested.

Job Requirements:

• Proven corporate administration experience.
• Holding or studying towards a relevant professional qualification (e.g., STEP or CGI).
• Good working knowledge of Microsoft desktop software.
• Advantageous experience with specialist software, such as Document Management Systems and Viewpoint.
• Strong communication and interpersonal skills.
• Ability to build relationships and collaborate as part of a team.
• Positive and flexible approach to work.
• Proficient in managing and prioritising tasks to meet deadlines.
• Capability to work independently.

What You’ll Love:

You will appreciate the opportunity to work in a dynamic environment that prioritises professional development and skill enhancement. The role offers a chance to be part of a supportive team dedicated to providing exceptional client service. Join a company where your contributions matter, and experience the satisfaction that comes with helping clients navigate their administration needs. Your expertise will be valued, and your career growth will be a shared journey with the organisation.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here