Our client is seeking an Administrator to join their Trust & Corporate department in Guernsey. This role is key in delivering exceptional client administration to a portfolio of client trust and company structures while supporting the Trust & Corporate team as required. The successful candidate will have close interactions with the Trust team, clients, and intermediaries. Responsibilities include liaising with clients, handling transactional work, processing payments, and drafting necessary documentation for presentation to client committees. The Administrator will also focus on maintaining strong relationships with clients and responding to communications promptly. Additionally, the role involves assisting senior management with onboarding new business and ensuring compliance with regulatory standards. This is a full-time position, offering an opportunity to work within a dynamic and client-focused environment.
Job Duties:
- Administer a portfolio of entities including email and telephone communications with clients and intermediaries.
- Manage transactional work and payments across a variety of asset types.
- Draft minutes, resolutions, and source documents for client committee presentation.
- Maintain and build good relationships with clients and intermediaries through quality service.
- Respond to all client communications within 24 hours.
- Prepare for and attend client meetings, creating post-meeting notes.
- Assist Directors and Senior Management with the onboarding of new business.
- Complete terminating and outgoing business within three months of notification.
- Conduct quarterly reviews of time billed to the portfolio.
- Send fee invoices to clients within two weeks and collect fees within one month, providing a C level signatory when suitably experienced.
- Maintain and update client profiles and risk assessments, ensuring compliance.
Job Requirements:
- Minimum one year’s experience in an administrative role within Fiduciary Services.
- Willingness to undertake a relevant Professional Qualification (e.g., STEP, ICSA, ACCA).
- Minimum five GCSEs (or equivalent) with English and Mathematics at Grade C or above.
- Strong understanding of fiduciary services business including regulatory requirements.
- Proficient in IT, including practical experience of Microsoft Outlook, Word, and Excel.
- Excellent written and verbal communication skills.
- Ability to work accurately with good attention to detail.
- Flexible attitude towards work and willingness to assist team members.
- Strong time management, prioritisation, and organisational skills.
- Demonstrates drive, ambition, and a willingness to learn.
- Proactive approach to work with the ability to work under initiative.
What You'll Love:
Our client offers an opportunity to play a pivotal role in enhancing their reputation and delivering top-notch administrative services. You will thrive in a collaborative atmosphere and have the chance to develop your regulatory oversight and supervision skills. The firm values professional development and provides ample opportunities for training and career advancement, fostering a supportive work environment.
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