Head of Digital and E-Commerce

This leadership role involves the implementation, maintenance, scaling, security, entrenchment, engagement, and commercialisation of digital platforms and functionalities for Personal and Private Banking (PPB) Clients in a significant African region. The Head of Digital and E-Commerce will be responsible for building and running eCommerce functionalities across the PPB country, ensuring alignment with PPB Group requirements. The successful candidate will draw upon a robust background in digital and eCommerce to drive engagement, optimise financial metrics, and enhance the client experience. This position necessitates strong leadership skills to manage multidisciplinary teams effectively, as well as experience with income statements, balance sheets, and risk management. With a strong understanding of digital banking and platform integration, the individual will undertake client sensing activities to continually adapt to market developments. This is a full-time position situated in the Isle of Man or other locations as outlined.

Job Duties:

• Develop a compelling digital platform and eCommerce strategy in partnership with PPB Group and relevant stakeholders.
• Drive engagement and usage of digital assets and eCommerce platforms, alongside value-adding products and services.
• Optimise financial metrics for digital and eCommerce platforms.
• Build and maintain platform standards, including design libraries and development patterns.
• Conduct client sensing to enhance understanding of client needs and stay updated on external market developments.
• Lead team initiatives to develop and execute strategies for increased digital interaction and commercialisation.

Job Requirements:

• First Degree in Business Commerce.
• Minimum of 5-7 years experience in Digital & eCommerce.
• Proven leadership in delivering client solutions through multidisciplinary teams in organisations of comparable size.
• Extensive knowledge of digital, open banking, and platform integration within PPB segments.
• Over 10 years experience managing income statements, balance sheets, risk management, and team development.
• Strong understanding of integrating digital and eCommerce sales growth.

What You’ll Love:

​​​​​​​This role offers the chance to play a key part in maintaining and enhancing the jurisdiction’s reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here