Contract Receptionist

This role offers an opportunity to provide a professional, efficient, and welcoming front-of-house and switchboard service. The successful candidate will be competent and ideally have prior experience in the banking sector. They will report to the Head of Facilities and Procurement and will be part of the Group Resources team. The position is temporary, with a minimum contract length of six weeks. The individual will be responsible for greeting clients, staff, and visitors both in person and over the telephone, while managing incoming and outgoing communications. This role promises to be dynamic, requiring an entrepreneurial spirit and a strong desire to assist with the smooth operation of office facilities and administrative functions. Here, the individual will work in a collaborative environment that encourages inclusion and belonging, supporting innovation and business performance. The temporary receptionist will also ensure that office spaces are maintained to a high standard, promoting a warm and professional atmosphere for all guests.

Job Duties:

• Operate the Nimbus switchboard system to manage incoming calls for Guernsey, Jersey, and Isle of Man offices.
• Greet all visitors and staff professionally and courteously.
• Issue visitor badges and manage visitor logs.
• Monitor and respond to calls, ensuring accurate message-taking and call transfers.
• Liaise with IT for switchboard access or technical issues.
• Receive, sort, scan, and distribute all incoming mail, including faxes, hand deliveries, and couriers.
• Log and prepare all outgoing mail and courier packages.
• Maintain the Guernsey Post usage spreadsheet and report monthly figures.
• Manage Jersey incoming post logs and scanning.
• Ensure reception, meeting rooms, and kitchens are clean, stocked, and presentable.
• Support the facilities team with requests for meeting refreshments.
• Monitor and replenish supplies (tea, coffee, milk, cordial, etc.)
• Report and log faults via the helpdesk and follow up as needed.
• Perform daily security checks, including locking doors at close of business.
• Manage stationery stock levels and pricing logs.
• Assist with general administrative tasks across departments, including saving client-related emails, supporting event planning and in-house lunch arrangements, printing application packs, and booking taxis for staff and visitors.
• Provide cover for colleagues during holidays or absences.
• Support the Facilities Manager with ad hoc tasks and projects.

Job Requirements:

• Proficient in Microsoft Office applications and comfortable with digital tools (e.g., Teams, Nimbus).
• Excellent interpersonal and communication skills.
• Strong organisational skills and attention to detail.
• Ability to remain calm and professional under pressure.
• Flexible, proactive, and a collaborative team player.
• Willingness to learn internal policies (training provided).

What You’ll Love:

This role is an excellent opportunity to be part of a distinctive financial services group serving clients principally in the UK and South Africa. The organisation's vibrant culture promotes belonging, inclusion, and diversity, creating an environment where individuals can bring their best selves to work. Located in St Peter Port, Guernsey, the office boasts a highly flexible workspace with facilities and a stunning terrace overlooking the marina. The organisation values professional growth and offers ample opportunities for training and development.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here