Our client is seeking an Assistant Manager for Fund Administration to oversee a complex range of fund structures and associated operations. This full-time, permanent position is located in a financial services organisation. The role focuses on providing exceptional service levels throughout the client lifecycle and requires the management of team workloads, mentoring, and ensuring adherence to internal policies and procedures.
JOB DUTIES:
- Administer various fund structures, including corporate and institutional entities.
- Assist in establishing new structures and transitioning business processes.
- Deliver exceptional service to clients and stakeholders, ensuring a positive experience.
- Supervise team members, delegate tasks, and mentor junior staff effectively.
- Take on management responsibilities during the absence of the manager or senior manager.
- Support billing procedures and assist with the settlement of debts within the team.
- Manage performance appraisals, ensure objectives are monitored, and provide feedback to team members.
- Address queries from colleagues, clients, advisors, and non-executive directors proactively.
- Develop and maintain client and advisor relationships, demonstrating responsiveness and market awareness.
- Process and coordinate fund operations, including investor calls, distributions, and company secretarial matters.
- Ensure accurate execution and recording of all related activities.
- Act as an authorised ‘C’ signatory following company policies.
- Collaborate with line management while suggesting solutions to enhance learning and development.
- Adhere to internal workflows, policies, and procedures, offering constructive challenge where needed to improve efficiency.
JOB REQUIREMENTS:
- Minimum of five years’ experience in fund administration, ideally at an assistant manager level.
- Background in fund company secretarial functions at the same level.
- Proven ability to deliver quality client service.
- Strong staff management and motivational skills, promoting a culture of excellence.
- Ability to work towards deadlines in a collaborative and flexible manner.
- Excellent interpersonal and communication skills with strong attention to detail.
- In-depth technical knowledge of financial services, including current regulatory and legal frameworks.
- Understanding of Anti-Money Laundering (AML) and Know Your Customer (KYC) legislation and requirements.
- Capability to work independently and take initiative.
- Working towards or holding a professional qualification as a chartered secretary (ICSA), chartered accountant, or lawyer would be advantageous.
WHAT YOU’LL LOVE:
In this role, you will enhance your leadership skills and play a pivotal part in mentoring junior team members. You will find satisfaction in building strong client relationships and delivering high-quality fund administration services. Your efforts will be integral to the success of the team and the organisation.
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