Our client is excited to offer a fantastic opportunity for a talented and experienced Assistant Manager to join their dynamic Client Services team focusing on the real estate sector. This full-time position is integral to providing exceptional administration for a diverse portfolio of corporate and fiduciary clients, with a strong emphasis on client service. You will report to the Client Services Manager and play a crucial role in managing all aspects of the client life cycle, from the client take-on process to ongoing administration. In this position, you will ensure that client relationships are effectively nurtured and maintained while upholding the highest standards of service. Our client offers professional growth opportunities along with dedicated mentoring and support to help you reach your full potential in this role.
JOB DUTIES:
- Oversee and take full responsibility for the administration of a varied portfolio of corporate and fiduciary clients, ensuring that all client relationships and administration are conducted effectively and to a high standard.
- Develop a thorough understanding of the transactions you are managing, providing technical support and training to other team members as required.
- Manage client expectations effectively while nurturing valuable relationships to enhance the overall client experience.
- Assist in the daily management of activities by ensuring timely processing of tasks, meeting both transactional and internal procedural deadlines, and overseeing work in progress and debt collection.
- Delegate work appropriately and utilise team resources efficiently to ensure client services are maintained at expected standards.
- Take on additional ad-hoc duties as requested.
JOB REQUIREMENTS:
- Proven experience in corporate administration or a similar role is essential.
- You should hold or be pursuing a relevant professional qualification, such as STEP or CGI.
- A good working knowledge of Microsoft desktop software is required.
- Familiarity with specialist software, including Document Management Systems and Viewpoint, would be a distinct advantage.
- Strong communication and interpersonal skills are necessary to foster teamwork.
- You must be able to build relationships and collaborate effectively within a team environment.
- A positive and adaptable approach is essential.
- Ability to manage and prioritise tasks, time, and people efficiently to meet deadlines.
- The capacity to work independently is also a requirement.
WHAT YOU’LL LOVE:
This role provides the fantastic opportunity to be part of a friendly and professional team dedicated to delivering excellent client service. You will benefit from targeted mentoring and professional development while engaging in a variety of responsibilities that enhance your career pathways.
Could this be your next move? Submit your CV confidentially to our friendly and dedicated recruitment team by clicking here.
