Our client is seeking an Administrator to join their Client Services team, where you will provide essential administrative support for a diverse portfolio of clients. This full-time role presents an opportunity to develop your skills within a supportive environment while contributing to the success of the team. You will play a vital role in ensuring that client needs are met efficiently and professionally.
JOB DUTIES:
- Provide ongoing administrative support to the team in managing a varied portfolio of corporate and fiduciary clients, ensuring that all services and interactions maintain high standards.
- Effectively manage client expectations and facilitate the development of strong relationships to foster client satisfaction and retention.
- Assist in the administration of workloads, ensuring accurate and timely processing of tasks while prioritising effectively to meet deadlines and managing work in progress (WIP).
- Participate in the client acceptance process to streamline onboarding and enhance service delivery for new clients.
- Carry out other ad-hoc duties as required to support the team’s operations and contribute to overall objectives.
JOB REQUIREMENTS:
- A background in corporate administration is preferred, with relevant experience in client services being an advantage.
- Candidates should be actively pursuing a relevant professional qualification, such as STEP or CGI.
- Strong communication and interpersonal skills are essential to effectively engage with both clients and team members.
- The ability to build strong relationships and work collaboratively within a team is crucial for success in this role.
- A genuine desire to grow and succeed within the financial services sector is highly valued.
- A positive and adaptable approach to work is expected.
- The ability to manage and prioritise tasks efficiently is important to meet deadlines.
- You should be capable of working independently and taking initiative when required.
WHAT YOU’LL LOVE:
This position offers the chance to be part of a friendly and dynamic team, with opportunities for professional development and mentoring to help you reach your full potential within the financial services industry.
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