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Fixed Mobile Convergence Network Performance Lead

Our client is seeking a Fixed Mobile Convergence (FMC) Network Performance Lead to join their team, offering a full-time position of 37.5 hours per week. In this pivotal role, you will support the CIIM Mobile Core and Radio Access Network (RAN), leading performance optimisation efforts and overseeing key performance indicator (KPI) analysis. Your responsibilities will include driving automation initiatives and enhancing troubleshooting tools to boost efficiency across the technical landscape. Moreover, you will provide analytical support for new product deployments and contribute to mobile network developments, ensuring the high performance of all systems and compliance with regulatory requirements.

Job Duties:

  • Drive KPI analytics and automation across the Fixed Mobile Converged networks.
  • Oversee project work aimed at enhancing or evolving existing systems and network.
  • Contribute to requests for proposals (RFPs) for new deployments within the Fixed Mobile Convergence team.
  • Assist in network evolution, changes, and new product offerings for both business and consumer segments.
  • Manage the operations and maintenance of mobile core and RAN components.
  • Introduce and support emerging technologies such as 5G standalone (SA), Voice over Internet Protocol (VoIP), and Quality of Service (QoS) as the mobile network evolves.
  • Perform regular maintenance and monitor system KPIs to ensure high system availability.
  • Collaborate with other business units to address fixed and mobile issues, providing project solutions.
  • Assist in customer and core fault resolution as needed.
  • Work with the Security Architect to review assets, identify weaknesses, and ensure security strategies are implemented effectively.
  • Investigate security alerts and provide incident responses as required.
  • Support the implementation of mitigations for identified vulnerabilities or security threats.

Job Requirements:

  • Strong understanding of 2G, 3G, 4G, and 5G mobile networking and associated core operations.
  • Proficient in mobile network performance management and RAN optimisation principles, including KPIs for accessibility, retainability, mobility, integrity, availability, and capacity.
  • Strong analytical skills to interpret network datasets, identify trends and anomalies, correlate KPIs, and determine root causes.
  • Familiarity with artificial intelligence (AI) and machine learning (ML) applications in telecom operations.
  • Knowledge of mobile network protocols including, but not limited to, SCTP, BSSAP, RANNAP, SIP, Diameter, and SS7.
  • Experience in mobile RAN and Core network operations.
  • Good understanding of IP networks, routers, switches, and dynamic routing protocols.
  • Skills to manage projects of varying sizes and deliver within defined parameters.
  • Excellent verbal and written communication skills.
  • Willingness to engage with both internal teams and external customers collaboratively.
  • Flexibility to participate in a callout rota and adapt to a dynamic work environment.

What You’ll Love:

Our client fosters a collaborative workplace culture that prioritises customer satisfaction and technological innovation. You will have ample opportunities for professional growth, contributing to sustaining community initiatives while working alongside passionate individuals committed to learning and development.

Could this be the right opportunity for you?

If this opportunity sounds right for you, we’d love to hear from you. Our friendly and experienced recruitment team is here to answer your questions, offer guidance and support you throughout the process. Simply submit your CV in confidence, and our Candidate Manager will arrange for one of our consultants to get in touch to organise an initial meeting, either face to face, via Microsoft Teams or by telephone, whichever suits you best. We look forward to getting to know you and learning more about what you’re looking for.

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