Our client is seeking an Enterprise Solutions Product Manager responsible for designing, developing, and delivering innovative technology solutions for business, government, and enterprise customers across the CIIM region. This role focuses on creating integrated, outcome-driven solutions combining connectivity, cloud, cybersecurity, data centre, collaboration, and emerging AI capabilities. You will work closely with Enterprise Sales, Professional Services, CTIO, Marketing, Finance, and technical partners to shape enterprise value propositions, build commercially compelling offers, and ensure solutions are delivered excellently from concept through to in-life management. This role is central to helping our client grow in strategic segments by delivering modern ICT solutions that solve real customer problems and support digital transformation.
Job Duties:
- Develop and own the roadmap for the enterprise solutions portfolio, focusing on cloud, cybersecurity, connectivity, collaboration, managed services, data centre hosting, and AI-enabled services.
- Translate customer needs and market insights into commercially viable solution designs.
- Build compelling business cases and commercial models for new products and enhancements.
- Ensure solutions align with regulatory requirements, security standards, and data sovereignty needs across CIIM.
- Conduct ongoing market and competitive analysis to identify opportunities, risks, and emerging technologies.
- Shape propositions for SMB, mid-market, enterprise, and government sectors.
- Work with Marketing to create differentiated positioning, messaging, and go-to-market plans.
- Manage solutions end-to-end: concept, design, rollout, commercialisation, in-life performance, and retirement.
- Oversee pricing, margin, product profitability, customer experience, adoption metrics, and product quality.
- Drive continuous improvement through data-driven insights, customer feedback, and performance reporting.
- Lead cross-functional squads with Enterprise Sales, CTIO/Engineering, Security, Operations, and Customer Experience.
- Ensure successful delivery of solutions, smooth onboarding, clear customer journeys, and high-quality service wrap.
- Act as the solution authority for pre-sales specialists, sales teams, and professional services.
- Build strong relationships with key technology partners and negotiate commercial terms to enhance the enterprise portfolio.
- Engage directly with key enterprise customers to shape solutions and validate product direction.
- Own product documentation, technical specifications, SLAs, and compliance requirements whilst ensuring adherence to internal governance and regulatory frameworks.
Job Requirements:
- 3–7 years in product management, ICT solutions, cloud, cybersecurity, or enterprise technology roles.
- Experience working with enterprise and B2B customers across sectors.
- Proven track record of delivering successful ICT or telecommunications solutions.
- Ability to translate technology into customer value and commercial outcomes.
- Strong understanding of modern ICT solutions including cloud (Azure, AWS, hybrid), cybersecurity services, connectivity (leased lines, internet, SD-WAN), data centre services, unified communications, and AI-enabled services.
- Experience launching and managing digital or ICT products end-to-end.
- Strong commercial acumen including business cases, pricing, forecasting, and portfolio planning.
- Ability to lead cross-functional teams and influence without direct authority.
- Strategic thinker with strong execution capability, excellent communication skills, and a customer-centric mindset.
What You’ll Love:
This role offers the chance to play a key part in maintaining and enhancing the jurisdiction’s reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development.
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