Our client is seeking an Operations Director to support the effective running of the Group’s operational functions. This pivotal role involves overseeing day-to-day activities to ensure process consistency, compliance, and efficient resource utilisation across various business units. The Operations Director will focus on monitoring performance, implementing standard operating procedures, and supporting continuous improvement initiatives. By coordinating daily operations across Hotels, Transport, Fuels, and Commercial units, the successful candidate will play a critical role in enhancing workflow efficiency. Regular updates on operational status, as well as challenges faced, will be a key part of this role. The ideal candidate will have a solid background in operations management, a keen eye for detail, and a passion for driving improvements in process and performance.
Job Duties:
Oversee and support daily operational activities across all business units.
Ensure smooth coordination between business operations in Hotels, Transport, Fuels, and Commercial units.
Monitor workflow efficiency and assist in resolving operational bottlenecks.
Provide regular updates on operational status, challenges, and improvements.
Implement and maintain standard operating procedures across the Group.
Track operational KPIs and performance metrics to ensure compliance with set targets.
Identify process gaps and recommend improvements to enhance productivity.
Prepare consolidated performance reports and summaries for management review.
Ensure adherence to company policies, operational standards, and regulatory requirements.
Support internal audit and compliance activities by maintaining proper documentation and controls.
Assist in implementing audit recommendations and strengthening internal processes.
Promote a culture of accountability and operational discipline across all teams.
Support budgeting and cost management activities within operational departments.
Monitor expenditure against approved budgets and report variances.
Ensure efficient allocation and utilisation of operational resources.
Coordinate with Finance on cash flow and procurement-related matters.
Supervise and guide operational managers to ensure effective execution of responsibilities.
Encourage collaboration and knowledge sharing between business units.
Assist in training and development initiatives for operational teams.
Support HR and management in workforce planning and performance monitoring.
Job Requirements:
Qualifications in Business Administration, Operations, or related field.
7–10 years of experience in operations management or business administration, preferably in a group or multi-entity organisation.
Strong understanding of operational processes, compliance, and performance monitoring.
Good analytical, problem-solving, and reporting skills.
Effective communicator with strong organisational and coordination abilities.
What You’ll Love:
This is a fantastic opportunity for an experienced Operations Director to join a dynamic team dedicated to operational excellence and continuous improvement. Our client values innovation, encouraging staff to implement new ideas that can streamline processes and enhance productivity. You will benefit from a supportive work environment, opportunities for professional development, and the chance to make a significant impact within the organisation. If you are passionate about driving operational success and thrive in a fast-paced environment, this role is perfect for you.
Our client is looking for a knowledgeable Wealth Planner to join their team in the Isle of Man. In this pivotal role, you will focus on providing holistic wealth planning advice, while fostering and maintaining excellent client relationships. You will play a key part in ensuring that both prospective and existing clients receive tailored advice on pensions and investments, with the aim of achieving positive client outcomes. This role also allows you to engage in local business development activities. You will work collaboratively with colleagues to support each other in achieving organizational goals. Your proactive service will help meet the ongoing financial needs of clients and ensure compliance with relevant advice standards and regulations. This is an extraordinary opportunity to grow your career in a supportive environment with a reputable firm in the wealth management industry.
Job Duties:
Build and maintain strong relationships with clients while demonstrating professional conduct and integrity
Provide holistic wealth advice focused on pensions, investments, and overall wealth planning
Maintain ongoing proactive client servicing to accommodate their financial needs
Ensure compliance with current advice standards, regulations, and internal procedures
Carry out necessary administrative tasks related to client interactions
Recommend suitable financial products and services tailored to client expectations
Engender strong relationships with clients to inform them about the wealth management services available
Contribute to local business development efforts and manage client mandates
Participate actively in identifying and pursuing new business opportunities
Conduct suitability reviews for clients, ensuring their needs are consistently met
Collaborate with Client Administration and Client Services teams to ensure timely processing of client business
Network with professionals within the industry to promote the firm's services
Present technical subjects confidently at seminars and conferences
Engage in company-wide projects aimed at enhancing service efficiency
Conduct individual client consultations and maintain thorough documentation of meetings
Keep informed of industry best practices and market trends
Work collaboratively with colleagues to ensure consistent service delivery across teams
Job Requirements:
Level 4 qualified with a relevant financial planning qualification
A minimum of 3 years’ experience in a wealth planning role
Strong understanding of financial planning products and practices
Competence in providing wealth planning advice under T&C policies
Proficient in Microsoft Office and CRM systems
Familiarity with financial planning software, such as XPlan and Voyant
Excellent verbal and written communication skills, with the ability to effectively engage with various audiences
Strong relationship-building and networking capabilities
A commitment to maintaining high ethical standards and compliance with regulations
Self-motivated with a proactive and flexible approach to work
What You’ll Love:
Our client fosters an environment that prioritises client relationships and professional integrity. They offer a wealth of opportunities for personal and professional development, ensuring you have the resources necessary to excel in your role. Working within their team means contributing to a supportive culture that values collaboration and mutual respect. You will have the chance to make a real difference in clients' financial lives while developing your expertise in wealth planning. This role offers a unique opportunity to grow within an established firm renowned for its dedication to client excellence.
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