Account Manager

This role centres on maintaining and developing strong client relationships while ensuring a seamless customer experience. The successful candidate will be tasked with retaining and managing existing client relationships passed on from the current Account Manager, as well as developing new business opportunities and establishing connections with prospective clients. Understanding clients' technology requirements and recommending appropriate solutions will be key. The role also involves supporting customers with hardware and software needs, particularly when advising on technology solutions for office relocations and workplace set-ups. Acting as a trusted advisor, the individual will ensure that clients receive the right products and services tailored to their business needs. Additionally, the position requires delivering a seamless service by coordinating with internal teams while maintaining high customer satisfaction levels and managing a growing client portfolio.

Job Duties:

• Retain and manage existing client relationships inherited from the current Account Manager.
• Develop new business opportunities and build relationships with prospective clients.
• Understand clients' technology requirements and recommend appropriate solutions.
• Support customers with hardware and software requirements, including advising on technology solutions for office relocations and workplace set-ups.
• Act as a trusted advisor, ensuring clients receive the right products and services to meet their business needs.
• Deliver a seamless service by coordinating with internal teams and maintaining high levels of customer satisfaction.
• Manage and grow an assigned client portfolio.

Job Requirements:

• Proven Account Management or Business Development experience.
• Strong relationship-building and stakeholder management skills.
• Technically minded, with a solid understanding of hardware and software solutions, IT infrastructure, workplace technology, and office move projects.
• Ability to understand client challenges and translate them into suitable technical solutions.
• Commercially aware, with the ability to identify growth opportunities within existing accounts.

What You’ll Love:

​​​​​​​This role offers the chance to play a key part in maintaining and enhancing the jurisdiction’s reputation. You will work in a collaborative environment with opportunities to develop your skills in client relationship management and technical solution delivery. The organisation values professional growth and provides ample opportunities for training and career development.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here